Thu.Dec 15, 2022

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The International Rescue Committee puts Afghan refugees on the path to safety

Zendesk

A little over a year ago, the United States evacuated the last of its troops from Afghanistan—leaving behind millions of displaced Afghan people, including allies who served alongside the U.S. government, NGOs, and media organizations, in roles ranging from professionals and journalists to translators and security personnel. And while the U.S. has put programs in place to help Afghan refugees begin the journey to resettlement and permanent residence, the programs rely on an application and verif

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4 Value Based Pricing Examples to Inspire You

Luminas Strategy

a note from Luminas Founder & CEO, D. Keith Pigues I’m always fascinated by real-world examples of successful value-based pricing. This article by Josh Fechter at The Product Company does not disappoint in serving up four value-based pricing examples worth exploring. Let the inspiration begin! originally published at The Product Company ( written by Josh Fechter) People will pay for what they consider a good product, one that somehow improves their life.

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The season of giving new integrations

Zendesk

Here are the newest integrations from Zendesk to help your team provide top-quality experiences. Bugpilot. Bugpilot (Support) helps customer support agents get all the details they need to understand the problems that end-users report. Bugpilot generates detailed technical bug reports without asking users for any details and makes it easy to access Bugpilot reports directly in Zendesk.

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MQL Vs SQL

Apptivo

1. Identify leads to channelize efforts. 2. Lead qualification. 3. MQL. 4. SQL. 5. Learn MQL & SQL difference through example. 6. Why is knowing the difference important? 7. Lead Score. 8. Transitioning a Lead from MQL to SQL. 9. Summary. Identify leads to channelize efforts. In the modern world, it is obvious to witness an unusual crowd pouring into the shopping malls during the weekends.

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2024, The Year of the Customer

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

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Majorel launches Majorel X as a platform for CX transformation services

Customer Think

Majorel X addresses increasing client demand for an integrated approach to CX transformation.

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Dec 15 – Customer Success Jobs 

SmartKarrot

Role: Customer Success Lead Location: Sydney, New South Wales, Australia (Hybrid) Organization: Hatch As a Customer Success Lead, you will advocate for customers by providing feedback to internal teams on how to better meet customer needs. Proactively identify opportunities for expansion and limit the risk of churn by collaborating with clients to deliver on actions.

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Lean Banking: Transformation in Financial Services

Kainexus

We frequently get questions about whether the Lean process improvement methodology can be applied in the financial services sector. Because of its manufacturing roots, many people assume that Lean doesn't apply to banking or other customer service-oriented industries. However, because banking is very process-intensive, the Lean continuous improvement approach can generate significant operational improvement and waste reduction.

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Rethink Sales Podcast: 2023 Predictions

SalesGlobe

2023 Predictions. Michelle Seger. Hey. Welcome, everyone. Hi Mark. Mark Donnolo. Hey Michelle. Michelle Seger. So this is that exciting time of year where we talk about the things that we believe are ahead for the next year. So we’re talking about 2023. Mark Donnolo. Our predictions or otherwise known as what’s going to happen unless the world gets its act in order.

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