Thu.Dec 21, 2023

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The Upside of Churn: Why Losing Customers Can Be a Good Thing

Account Manager Tips

Think losing clients is bad for business? Think again! Find out how strategic customer churn can be a game-changer for your business growth.

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The Impact of LLMs on Enhancing Customer Experiences

Customer Think

In the realm of artificial intelligence (AI), Large Language Models (LLMs) have emerged as game-changers, wielding a profound impact on how businesses interact with and enhance the experiences of their customers. From personalized interactions to advanced language understanding, the capabilities of LLMs are reshaping the customer experience landscape.

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The Upside of Churn: Why Losing Customers Can Be a Good Thing

Account Manager Tips

Think losing clients is bad for business? Think again! Find out how strategic customer churn can be a game-changer for your business growth.

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Building a Business Case for Strategic Planning Software

ClearPoint Strategy

Learn how to build a business case for strategic planning software. Discover strategies to convince stakeholders of the value and ROI of this investment.

Software 100
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2024, The Year of the Customer

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

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CX Excellence: Harnessing the Potential of AI in Retail

Customer Think

With new and rapidly evolving technologies like artificial intelligence (AI) continually transforming the retail industry, many businesses are falling behind their competitors because they’re unclear where to start when it comes to integrating it into their operations.

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Navigating the Uncharted: A Reflection on 2023 and Strategic Planning for 2024

CMOE

As 2023 comes to a close, it is the perfect time to reflect on lessons we’ve learned throughout the year and plan for 2024’s uncertainties. Maybe your strategy was successful, and perhaps it didn’t pan out, but you certainly faced unexpected challenges and victories that you didn’t plan for. From industry shifts to policy changes to personal triumphs, each experience provides valuable insights, and the agility of navigating these experiences and challenges shows both the need to adapt your

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2024: The year that supercharges revenue teams

Showpad

As 2023 draws to a close, we find ourselves at the precipice of an exciting year in the world of sales, enablement, and marketing. With the ever-evolving landscape and heightened customer expectations, staying ahead of the curve is crucial for businesses to thrive. Let’s explore the key trends that will shape the trajectory of revenue teams in 2024. 1.

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Christmas Countdown: December 22

Arpedio

December 22 What was one of the key benefits that GUBI experienced after implementing ARPEDIO? A unified sales approach based on data rather than gut-feeling The office became a hotspot for magical sleigh rides Sales teams gained the power to teleport themselves to the North Pole simply by yelling “Merry Christmas” First name Last name Company Work email By submitting this form I agree to ARPEDIO's privacy policy and to receive marketing communications regarding products, services and events.

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Gap Analysis Explained: What is a Gap Analysis + Why Your Strategic Plan Needs One

OnStrategyHQ

Gap Analysis Defined: What is a gap analysis? A gap analysis examines the key gaps in your organization’s current state – like capability , resources , or talent – that you need to overcome to achieve your desired future state. A gap analysis is designed to help you identify what core competencies, resources, or capabilities you need to achieve your bold vision of the future.

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The Power of ChatGPT: Transforming Language Models

Customer Think

Introduction Language models have made significant progress in recent years, revolutionizing the field of natural language processing. ChatGPT, one such model, has the capability to understand and process human language, opening up exciting possibilities in various domains. This article explores the impact of ChatGPT and how it is transforming language models.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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A Gap Analysis Template to Outline How You’ll Win

OnStrategyHQ

A gap analysis is a tool that allows organizations to assess their current state versus their desired future state and create an action plan that allows them to bridge the gap between the two. While there are several methodologies and frameworks to use for a gap analysis , this gap analysis template will set you up with the basics needed to craft a thorough gap analysis.

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A Great Way To Deal With A Know-It-All Customer

Customer Think

I wish I could take the credit for all of the strategies I share in our training and in my books. But the truth is, I learn far more from the people around me than I could ever teach.

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Elevating Sales Performance: 6 Simple Tweaks for Big Impact

Mike Kunkle

Introduction I’ve published newsletters and blog posts recently about overhauls and full-fledged transformations, but today, I want to talk about some minor tweaks that can deliver significant improvements in sales force performance. So, in this article, I’ll explore fostering a relentlessly customer-centric culture, refining your ICP and optimizing territories, sharpening sales messaging, deepening discovery skills, training sellers on buying process exit criteria, and enhancing manager coachin

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