Season #1, Episode #55: Building Loyalty In Micro
The Congruity Group
APRIL 6, 2023
Mark joins Betsy and Tony on the podcast from Malaysia. After he decided to move across the world, he asked the area’s major airline for a status match in their frequent flyer program. Building on the business success, the business was acquired through a trade sale in 2013, with over 800,000 registered members. Mark , welcome.
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