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What is Socratic questioning? (Questioning skills)

Red Star Kim

It’s helpful in conversations, critical thinking and negotiation. It is defined as using questions to “clarify meaning, elicit emotion and consequences, as well as to gradually create insight or explore alternative action” (James, Morse, & Howarth, 2010). – Kim Tasso March 2010 How do you close a sale?

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Why are questions so important? (Questioning skills)

Red Star Kim

See the section below on negotiation. Questions in persuasion and negotiation – Influencing Questions play an important role in persuasion and negotiation too. Some negotiators suggest you avoid using “ Why” questions as it can imply criticism. – Kim Tasso March 2010 How do you close a sale?

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Context and curiosity drive commerciality and pricing

Red Star Kim

Often, pricing becomes the focus of these negotiations. To keep things balanced, Ronald J Baker (US accountant) wrote “Implementing value pricing – a radical model for professional firms” in 2010. We communicate differently with procurement professionals than other decision-makers and users of professional services.

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The Rise of Voice Search and Its Impact on SEO

Strategic Communications

VOICE SEARCH TECHNOLOGY IS REALLY NOT THAT NEW—BUT IT’S IMPROVING While voice search may seem like pretty advanced technology, it’s been around for decades, Total Voice Technologies notes on its blog. In 2010, per a timeline by Adido , Google added personalized recognition to voice search on Android phones. “In

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Selling challenges in professional services: Sales processes and skills

Red Star Kim

For example: Core selling skills: Communication (verbal and non-verbal) Confidence Emotional intelligence (especially empathy) Listening Needs analysis Problem-solving Questioning Relationship building (rapport, trust) Related selling skills: Adaptation/Flexibility Analytical Assertiveness Collaboration Commerciality Conversation Curiosity Integrity (..)

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Sales Targeting Toolbox for Professional Services Firms

Red Star Kim

Methods to capture target information include: surveys, adverts, web site visits, analytics, landing page pop ups, forms/subscriptions, Chatbots/LiveChat, emails, content marketing (especially thought leadership), blogs, social media and videos. As well as prospecting tools for CRM ( Vainu , Apollo , Bloobirds ).

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How to Be Ridiculously Memorable in 4 Simple Steps

Hubspot Sales

We talked in 2010?”. When my editor Aja and I started this blog article, we spent a lot of time noodling on the question: “What makes a person memorable?”. She also taught me how to binge-watch Netflix, but that's another blog article. Negotiating. I recommend toning it down during the negotiation process.