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What is Socratic questioning? (Questioning skills)

Red Star Kim

It’s helpful in conversations, critical thinking and negotiation. It is defined as using questions to “clarify meaning, elicit emotion and consequences, as well as to gradually create insight or explore alternative action” (James, Morse, & Howarth, 2010). – Kim Tasso March 2010 How do you close a sale?

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Why are questions so important? (Questioning skills)

Red Star Kim

See the section below on negotiation. Questions in persuasion and negotiation – Influencing Questions play an important role in persuasion and negotiation too. Some negotiators suggest you avoid using “ Why” questions as it can imply criticism. – Kim Tasso March 2010 How do you close a sale?

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Context and curiosity drive commerciality and pricing

Red Star Kim

Often, pricing becomes the focus of these negotiations. To keep things balanced, Ronald J Baker (US accountant) wrote “Implementing value pricing – a radical model for professional firms” in 2010. We communicate differently with procurement professionals than other decision-makers and users of professional services.

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Selling challenges in professional services: Sales processes and skills

Red Star Kim

For example: Core selling skills: Communication (verbal and non-verbal) Confidence Emotional intelligence (especially empathy) Listening Needs analysis Problem-solving Questioning Relationship building (rapport, trust) Related selling skills: Adaptation/Flexibility Analytical Assertiveness Collaboration Commerciality Conversation Curiosity Integrity (..)

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The Rise of Voice Search and Its Impact on SEO

Strategic Communications

In 2010, per a timeline by Adido , Google added personalized recognition to voice search on Android phones. Therefore, website speed and mobile friendliness are non-negotiable. Fast-forward to the 21st century, and speech recognition had advanced significantly. In real-life conversations, instant responses are the norm.

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Sales Targeting Toolbox for Professional Services Firms

Red Star Kim

(kimtasso.com) April 2012 marketing professional services to high net worth clients (kimtasso.com) August 2010 Other presentations at the Business Development Conference How the Business Development Function Can be More Influential Tony Reiss (formerly CMS, Coopers & Lybrand, Procter & Gamble) The strategy/operational and reactive/proactive (..)

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30 Books Every Entrepreneur Should Have on Their Shelf

Hubspot Sales

This book was an answer to the worldwide attention received by Sandberg's 2010 TED Talk in which she reinvigorated the conversation about women in the workplace. Having been in most roles during negotiations at different times, a refresher on what others at the table are thinking is a good idea.