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Selling challenges in professional services: Sales processes and skills

Red Star Kim

At the recent PM Forum workshop on “Selling processes and sales skills for marketing and business development professionals” we focused on sales and selling challenges in professional services. Selling challenges in professional services: Sales processes and skills. Their fee-earners are often in the same boat.

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Sales Targeting Toolbox for Professional Services Firms

Red Star Kim

At the recent Business Development for Professionals – 2024 Virtual Conference – MBL Seminars I presented a session entitled “Supporting Fee-Earners in Sales Targeting”. Here is a summary of the sales targeting toolbox for professional services firms.

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16 Things To Do in 2016 to Accelerate Your Sales

Engage Selling

Following last month’s post of what to stop doing in 2016 today, we will focus on what you can do to accelerate sales in 2016: 1. Create an Account Management plan that includes a monthly touch point with all of your current customers. This could be a phone call, business review, courtesy call, email, call […].

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Planning for 2016? Do This First.

Engage Selling

I’m sure you’re already thinking ahead to 2016. Wow – we’re already in December. It’s hard to believe that we’re in the final month of the year already. Time flies, doesn’t it?! But, before you pull out the planning boards and strategy documents, don’t forget to first analyze your successes and drawbacks in 2015.

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What it takes to grow your existing agency client business

Account Management Skills

What it takes for account managers to grow your agency client business The Gartner study concluded that to grow existing client business requires making a ‘new sale to an existing client’ and for account managers to have ‘client improvement conversations’, broken down as: Paint a picture for improving the client’s business Outline the ROI on the client (..)

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Inbound Sales Day 2016

Engage Selling

Maybe your pipeline is always overflowing with hot leads, you never have to place a cold call or send a cold email, your sales cycle is complete in a matter of days, and … Read More » Maybe you’re 100% perfect at your job.

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Key Account Management (KAM) – Research companies, use KAM technology and maintain momentum

Red Star Kim

At the start of June I had the pleasure of leading PM Forum ’s “Towards KAM (and ABM) – Helping fee-earners with client relationship management” online workshop. The OnePlace legal client relationship management system was acquired by InTapp in 2019. OnePlace/Intapp Another delegate mentioned he liked using this system.