2016 Communication Customer Value Innovation 
Red Star Kim
NOVEMBER 13, 2023
EQ covers a lot of the important abilities people need to support good communications and relationships. Who is your customer? What does your customer value? However, I do use a number of assessment tools in my coaching and development work. An important assessment that I use a lot is for Emotional Intelligence (EQ).
Mercuri International
MARCH 8, 2022
Value-based selling has been around for more than 30 years and is still as relevant as ever. When Mercuri Research recently surveyed the most important challenges for business leaders, customer value orientation came out on top, just as it did in our last survey 5 years ago.
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Planview
MARCH 3, 2017
Editor’s note: the following article is a guest post by Shay Namdarian, GM of Customer Strategy at Collective Campus. It is no coincidence that the most innovative brands in the world are also leading the way in customer experience. What can we learn from the experiences they provide their customers?
Planview
MARCH 3, 2017
Editor’s note: the following article is a guest post by Shay Namdarian, GM of Customer Strategy at Collective Campus. It is no coincidence that the most innovative brands in the world are also leading the way in customer experience. What can we learn from the experiences they provide their customers?
Nutshell
OCTOBER 8, 2018
REBEKKA KUHN, MARKETING DESIGNER “I designed all the price increase and upgrade emails, and scheduled them so that they weren’t overlapping any other customer communications that were happening at the same time.”. After that, our new customers could choose between Nutshell Starter and Nutshell Pro. See Nutshell in action!
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