Luminas Strategy

APRIL 21, 2024

The core of Honeywell’s transformation was more than just streamlining internal operations, it was that they leveraged the wealth of data generated by their systems to redefine customer value. Adamczyk highlights the profound impact of this approach, citing examples ranging from emissions tracking to enhanced safety protocols.

Innovation 52

Innovation Organization Digital Transformation Digitalization 52

Mercuri International

MARCH 8, 2022

Value-based selling has been around for more than 30 years and is still as relevant as ever. When Mercuri Research recently surveyed the most important challenges for business leaders, customer value orientation came out on top, just as it did in our last survey 5 years ago. 1 ProSales Institute (2016). Sales Agenda 2016.

Suppliers 52

Suppliers Shareholders Value Proposition Innovation 52

Red Star Kim

NOVEMBER 13, 2023

Who is your customer? What does your customer value? On the task aspects, it’s worth remembering the five questions every leader should ask (Peter Drucker About Peter Drucker * Drucker Institute ): What is your mission? What results do you seek? What is your plan?

Business Planning 147

Business Planning Emotional Intelligence Marketing Management 147

Planview

DECEMBER 12, 2022

Fast forward to 2016. We needed a name for the concept and started calling it Value Stream Management (VSM) during exploratory conversations with Diego Lo Giudice and Chris Condo of Forrester. Through VSM, leadership gains the visibility to align teams, workflows, and investments based on customer value.

Digital Transformation 59

Digital Transformation Co-Creation Management Innovation 59

Planview

MARCH 3, 2017

Editor’s note: the following article is a guest post by Shay Namdarian, GM of Customer Strategy at Collective Campus. It is no coincidence that the most innovative brands in the world are also leading the way in customer experience. What can we learn from the experiences they provide their customers?

Customer Experience 45

Customer Experience Innovation Retail Publishing 45

Planview

MARCH 3, 2017

Editor’s note: the following article is a guest post by Shay Namdarian, GM of Customer Strategy at Collective Campus. It is no coincidence that the most innovative brands in the world are also leading the way in customer experience. What can we learn from the experiences they provide their customers?

Customer Experience 40

Customer Experience Innovation Retail Publishing 40

SBI

DECEMBER 4, 2019

The acquisition extends Brainshark’s position as an innovative force and leader in the sales readiness and enablement software market, with the most effective and comprehensive solutions for preparing client-facing teams to perform at the highest level. . — December 4, 2019 — Brainshark, Inc., Industry News. Account Planning.

Account Planning 29

Account Planning Acquisition Artificial Intelligence Sales 29