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Driving Organic Growth Through Customer Centricity, Value-Added Services and Innovation

Luminas Strategy

Keith Pigues If you are accountable for accelerating organic growth, it’s probably the thing that “keeps you up at night.” How should you be thinking about technology and how to use it to help your organization to differentiate – work smarter, faster, drive down cost and better serve customers.

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Why is value-based selling so important?

Mercuri International

Value-based selling has been around for more than 30 years and is still as relevant as ever. When Mercuri Research recently surveyed the most important challenges for business leaders, customer value orientation came out on top, just as it did in our last survey 5 years ago. Your customers think in terms of value, not product.

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Flow Metrics for the Win — Planview Named a Leader in Forrester Wave™ on Value Stream Management

Planview

Fast forward to 2016. We needed a name for the concept and started calling it Value Stream Management (VSM) during exploratory conversations with Diego Lo Giudice and Chris Condo of Forrester. A similar shift is underway in how we visualize, manage, and optimize flow across our organizations.

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4 Companies Leading the Way in Customer Experience

Planview

Editor’s note: the following article is a guest post by Shay Namdarian, GM of Customer Strategy at Collective Campus. It is no coincidence that the most innovative brands in the world are also leading the way in customer experience. What can we learn from the experiences they provide their customers?

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4 Companies Leading the Way in Customer Experience

Planview

Editor’s note: the following article is a guest post by Shay Namdarian, GM of Customer Strategy at Collective Campus. It is no coincidence that the most innovative brands in the world are also leading the way in customer experience. What can we learn from the experiences they provide their customers?

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Brainshark Acquires Rekener to Deliver Industry’s Only Data-Driven Sales Readiness Platform

SBI

The acquisition extends Brainshark’s position as an innovative force and leader in the sales readiness and enablement software market, with the most effective and comprehensive solutions for preparing client-facing teams to perform at the highest level. . — December 4, 2019 — Brainshark, Inc., Account Planning.

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Anatomy of a Price Increase: A Nutshell Oral History

Nutshell

After that, our new customers could choose between Nutshell Starter and Nutshell Pro. ASYA SHARROW: Ever since I joined Nutshell in June 2016, raising the price of Classic has been a regular topic of conversation. Nutshell Classic” was no longer for sale. They were pros already, but they should be using pro tools.