Miller Heiman Group
APRIL 2, 2019
Were there any events in the news, such as mergers or acquisitions? To combat complacency and stay connected to your strategic accounts, schedule regular 90-day reviews with your customers. In CSO Insights’ 2018 Buyer Preferences Study , customers consistently say they want sales people to: Understand their business.
Account Management Skills
AUGUST 24, 2021
In this episode, I talk to Alex Raymond from Kapta about everything to do with account management processes. Not project management systems, not CRM systems, but having a dedicated system to guide the agency account management team, when it comes to managing and delve developing existing client relationships.
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Red Star Kim
FEBRUARY 15, 2024
All of them (to a greater or lesser extent) result in learning and the acquisition of new skills and behaviours. MBD professionals are expected to help fee-earners achieve their full potential in marketing, business development and client management whilst delivering results and impact from strategic MBD initiatives. The terms (e.g.
SBI
SEPTEMBER 5, 2019
Bigtincan Takes Aim at Revenue Enablement with AsdeqLabs Acquisition. The acquisition of AsdeqLabs expands Bigtincan’s capabilities in sales enablement as well as the growing field of revenue enablement across the enterprise. It’s an honor to have this vision shared through the wider industry via this acquisition.”.
Planview
DECEMBER 19, 2018
Spigit’s mission and commitment has long been to support our customers as they drive sustained innovation by engaging employees in crowdsourced ideation and managing the entire innovation lifecycle. This acquisition is a significant milestone for Spigit, as it brings additional scale and resources to this mission.
Hubspot Sales
SEPTEMBER 3, 2020
Sales metrics like customer acquisition cost (CAC), lifetime value (LTV), total revenue, annual recurring revenue (ARR), and churn rate are some of the most notable metrics you'll track. However, in 2018, the company reported an annual revenue of $15.8 These metrics help you see your sales strategy as a bigger picture.
SBI Growth
JANUARY 21, 2019
Growth in Customer Success positions in 2018 was more than 80% above 2017 levels. Investment by B2B firms into a Customer Success function continues to outpace all other roles. Leadership continues to place their confidence and budget into Customer Success.
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