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Leadership conversation skills: SCARF model of neuroscience in social interactions, collaboration and relationships

Red Star Kim

I first mentioned SCARF in an article about neuroscience and leadership Leadership: Lessons from Star Trek and Neuroscience – Kim Tasso back in 2012. On feedback he mentioned research by Naomi Eisenberger showing that the brain treats social pain much like physical pain.

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Private client management and marketing: Business plans, recruitment, assessments and automation (Nov 2023)

Red Star Kim

Developing a business plan was seen as a priority for those who were new in leadership roles in their firms as well as established leaders looking to drive development and growth (see delegate top takeaways below). An important assessment that I use a lot is for Emotional Intelligence (EQ). The need to include purpose (i.e.

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Future Marketing and Business Development Manager: Connections, Collaboration, Context, Creativity, Cause and Continuous learning

Red Star Kim

Both those in leadership positions who are driving the firm forward. Delegates represented a variety of roles – many were MBD generalists covering a range of activities (planning, marketing communications, client listening, account management, campaigns, pitches etc). What resonated with MBD Future Managers?

Marketing 130
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Change Management – Heads, Hearts and Hands

Red Star Kim

The workshop explored why change is difficult, the role of leadership, supporting individual transition and models for navigating organisational change. Research on leadership and emotional intelligence (EQ) (kimtasso.com) shows that adaptability is one of the 12 domains of emotional intelligence (EQ).

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A general law of interpersonal relationships?

Red Star Kim

The intersection between the topics of relationship management and psychology is an area of particular interest to me…I covered over 150 topics on this subject on my 2018 book Bloomsbury “ Better Business Relationships” (Bloomsbury). Empathy is one of the core elements of emotional intelligence. Let me explain. . Congruence.

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Proactive marketing and business development executives – CRM, internal engagement and career insights

Red Star Kim

Four themes in the art of selling – Integrating marketing and sales (kimtasso.com) A creative exercise on engagement generated some interesting metaphors – for example, a brick wall suggesting a lack of communication, a carrot considering motivation and a Leonardo di Caprio shrug suggesting indifference.

CRM 130
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Book review: How to do the work (recognise your patterns, heal from your past and create your self) by Dr Nicole LePera

Red Star Kim

We require communication to survive”. This sense of safety is passed onto others in a process called co-regulation (see Emotional contagion, delegation, coaching and team meetings (kimtasso.com) ). Yet “ We are interpersonal creatures. When we feel safe it is reflected in our eyes, voice and body language.