Remove 2020 Remove Artificial Intelligence Remove Customer Experience Remove Remote Working
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Head of Remote Work: A New Role for a New Workforce

Showpad

The “Head of Remote Work” job spec is still being fleshed out company by company, with few organizations following the same parameters or descriptions. There’s been a massive shift to a remote workforce that will likely endure and accelerate over time. What is a Head of Remote Work? Part technologist.

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The Top Marketing Trends: Automation and AI Are the “New Normal”

Strategic Communications

There is some interesting consistency in what marketing experts are seeing in the trends and technologies likely to impact their lines of business in 2020 and 2021. Topping the list are the increasing use of chatbots, a focus on voice search engine optimization (VSEO) and technologies augmented with artificial intelligence (AI).

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Top 2023 SMB technology predictions that business owners want to know

ACT

To achieve this, SMBs had to adopt technology quickly in 2020 to maintain profitability and employee productivity, and we continue to see the ripple effects today. Artificial Intelligence . Artificial Intelligence (AI) will continue to be popular in 2023. Remote onboarding.

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Innovation in Business: 5 Tech Trends to Stay Ahead of the Curve

CMOE

Artificial Intelligence (AI) has been assisting companies with various jobs over the last decade. From handling the customer experience to performing small tasks, AI has improved many overall business operations. These approaches aim to assist companies with staying in sync with business-technology trends.

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Bigtincan Acquires ClearSlide to Create Industry’s Only End-to-End Sales Enablement and Engagement SaaS Offering

SBI

Waltham, MA — December 23, 2020. The dramatic increase in remote working and virtual business meetings is causing a revolution in Sales, as budgets previously spent on traditional buyer/seller interactions are now moving to digital. to acquire 100% of ClearSlide, Inc. (“ClearSlide”).

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What is digital transformation? Definition, examples & importance

Zendesk

Digital transformation and customer experience. Digital transformation (DX) is an ongoing journey of using digital technology and digital strategy to fundamentally change an organization’s customer experience, business and operating processes, or culture. Revamping processes to adapt to customers’ needs.