Mercuri International

SEPTEMBER 30, 2022

“In three years, 54% of company employees will need significant retraining of their skills“. That’s what emerged from the World Economic Forum 2020 1. A significant truth that reveals how skill gaps are a factor not to be underestimated. A bridge to overcome the skill gap. Sales and skill gaps.

Interpersonal Skills 52

Interpersonal Skills Negotiation e-Learning Digitalization 52

Red Star Kim

NOVEMBER 1, 2023

0% Focus/targeting 0% Awareness/interpersonal skills 33% Sales process/methodology 67% Discipline and motivation What do you use to help fee-earners research sales prospects?

Key Account Management 130

Key Account Management Account Management Value Proposition Client Relationships 130

Red Star Kim

DECEMBER 7, 2023

Active Listening (Video) (kimtasso.com) There’s analysis of the use of “ and” rather than “but ”, the idea of priming conversations and distortions, deletions and generalisations), influential speaking (framing and the Milton model, “agreement is influence, disagreement is resistance”, pre-frames, softening requests), negotiation (chunking), presentations (..)

Emotional Intelligence 130

Emotional Intelligence Publishing Communication Negotiation 130

Red Star Kim

NOVEMBER 8, 2022

This article “Soft skills revisited – with a leadership perspective” has just been published on Lexology. Its four categories were cognitive, digital, self-leadership and interpersonal. I am relieved that these were all things I mentioned in the 2020 book.

Leadership 100

Leadership Emotional Intelligence Remote Working Digitalization 100