Planview

JANUARY 31, 2023

But you don’t need to be making split-second shots in the dark. Gathering as much information as possible about your products, as well as vital intel on market demand and consumer behavior, and being able to analyze and report it quickly empowers you to make data-driven decisions without wasting valuable time.

Stakeholders 59

Stakeholders Prioritization Decision-making Innovation 59

Zendesk

AUGUST 11, 2021

Digitally savvy leaders are setting the standard for a good customer experience, and as a result, customers have come to expect that same quality of service from every brand. The phone limits agents to helping only one customer at a time, within confined contact center hours. Customer service transformation made easy.

Digitalization 64

Digitalization Customer Experience Decision-making Healthcare 64

Zendesk

NOVEMBER 4, 2021

I think we were one of the very first organizations to make the decision that all of our sales were going to be one hundred percent remote indefinitely,” says Monica Telles, Vice President of Zendesk Sell. When most people talk about digital transformation, they mean moving to a fully or partially remote workspace.

Digital Transformation 52

Digital Transformation Digitalization CRM eCommerce 52

Zendesk

MARCH 23, 2021

At a time when customer service teams are embracing remote work, it just doesn’t make sense to have software based in a single physical location. Compared to legacy on-premises options, cloud computing offers the flexibility of remote access, a much larger storage range, and incredible cost savings. Remote access.

Internet 52

Internet Leadership Software Software 52

SalesGlobe

NOVEMBER 15, 2022

Those are back in the days when he was making all those old spaghetti westerns. And the people really liked them that before they were big, they make all the spaghetti westerns. And, you know, and salespeople are saying, what I just be making more of, I sold that one time upfront, you know, cash, right. Michelle Seger.

Sales 52

Sales Value Proposition Retail Acquisition 52

Zendesk

APRIL 26, 2021

Customers are online more than ever, with customer service taking center stage. Half of customers say customer experience is more important to them now compared to a year ago, according to our research , and 77 percent report being more loyal to a company that offers a positive customer experience if they have an issue.

Interpersonal Skills 98

Interpersonal Skills Software Software Remote Working 98

Red Star Kim

SEPTEMBER 6, 2022

This contemporary book (published in 2021) is just 200 pages and is subtitled “Streamline your corporate communication to drive efficiency and engagement”. Structure to make your point. There’s an explanation of the differences between internal communication, employee engagement and employee experience. Set a clear goal.

Communication 130

Communication Facilitation Leadership Stakeholders 130