Red Star Kim

MAY 2, 2023

Diversity and inclusion (communicating for D&I) is covered well here Book review: Digital Body Language – How to build trust by Erica Dhawan (kimtasso.com) ). The authors suggest that more is done to systematically assess (e.g.

Emotional Intelligence 130

Emotional Intelligence Leadership Decision-making Publishing 130

Red Star Kim

MAY 9, 2023

Williams (2021) for beginners. Williams (2021) The sub-title of this 150 page, quick read book is “improve your social skills, master small talk, connect effortlessly and make real friends” isn’t quite achieved but it covers some important basics. Williams: Books, Biography, Blogs, Audiobooks, Kindle ).

Emotional Intelligence 130

Emotional Intelligence e-Learning Communication Finance 130

Red Star Kim

FEBRUARY 14, 2023

Changes are being driven by fee-earner expectations, time challenges facing fee-earners, changing client requirements, increasing competition, data/digital transformation and more sophisticated M&BD programmes (see below). What do fee-earners expect from M&BD?

Emotional Intelligence 130

Emotional Intelligence Marketing Stakeholders Communication 130

Red Star Kim

AUGUST 14, 2023

An introduction to emotional intelligence (EQ) and empathy (Video) (kimtasso.com). An example might be: “Five things every Finance Director asks” or “What every General Counsel considers when choosing a law firm”. As well as those designed for the digital age such as RACE (Reach, Act, Convert, Engage).

Artificial Intelligence 130

Artificial Intelligence Value Proposition Media Emotional Intelligence 130

Red Star Kim

APRIL 24, 2023

Earlier in April I ran a public MBL “Pick up the phone – Client service and sales opportunities for professionals in the digital age” online training workshop. Louise Wilson, Business Manager – Finance at Moneypenny said: “The data shows that even in an online world, we still seek the reassurance of human interaction.

Emotional Intelligence 26

Emotional Intelligence Financial Services Decision-making Cybersecurity 26

Account Management Skills

MARCH 16, 2021

And one of the things that I think is very true and even further true today, and I think that’s why a lot of global brands are working with us, is a lot of people are caught stuck in that top down architecture, right, which never accounted for the digital age. So is it’s as true in 2015 as it was in 2021. ’ Right?

Advertising 40

Advertising Decision-making Profitability Marketing 40