How top fintechs like Stash, Ramp, and Zip make bank with exceptional CX
Zendesk
OCTOBER 25, 2022
According to the Zendesk CX Trends Report 2022 , 70 percent of consumers say they have made purchase decisions based on the quality of customer service, while 76 percent say they would switch to a company’s competitor due to multiple bad customer service experiences. Ramp has more than doubled its revenue run rate since the beginning of 2022.
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