Mike Kunkle
OCTOBER 8, 2023
The cross-functional alignment ensures every department synchronizes efforts to drive profitable growth. Customer Experience is the golden thread that weaves together acquisition, retention, and advocacy. Happy customers become loyal advocates, driving referrals and solidifying the foundation for long-term profitability.
ProlifIQ
AUGUST 17, 2023
Introduction: In the dynamic landscape of B2B sales, adopting innovative strategies is essential for sustained growth and profitability. This method focuses on acquiring new customers while simultaneously nurturing existing accounts to drive expansion and increase company revenue.
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ProlifIQ
APRIL 3, 2023
Strategic account planning (top 5-10% of your accounts) will have clear visuals and reporting on where the best opportunities are for account growth. Retention Finally, retention strategy is an important account planning tool that helps sales teams keep their existing customers engaged and satisfied.
Geehan Group
APRIL 7, 2017
Getting your current customers buying more of your stuff means it’s harder for them to leave you (increased switching cost) and current customers are much less likely to bid out your work (increasing profitability). Shouldn’t you evaluate how your how you are spending your sales and marketing dollars?
Arpedio
JANUARY 5, 2024
Their duties extend from strategic account planning , which involves crafting tailored solutions that resonate with the client’s specific challenges and ambitions, to actively seeking opportunities for account growth through cross-selling or upselling.
SmartKarrot
APRIL 7, 2023
Own customer success, encompassing acquisition, use of the product, and retention. Operational account planning, including capacity planning and account segmentation. The staff should be coached, mentored, and guided in building consultative and problem-solving account skills. Assemble and keep a top-performing team.
SmartKarrot
APRIL 7, 2023
Own customer success, encompassing acquisition, use of the product, and retention. Operational account planning, including capacity planning and account segmentation. The staff should be coached, mentored, and guided in building consultative and problem-solving account skills. Assemble and keep a top-performing team.
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