Strategic Account Management Association

JUNE 14, 2021

Flexibility : When the global pandemic rerouted our focus, we swiftly adjusted to meet our customer needs by leveraging the power of community. Customers brainstormed new ideas for solving common problems and avoiding common pitfalls. Reaching New Clients by Scaling the Existing GAM Program. million at program launch to $8.4

Global Accounts 520

Global Accounts Account Management Management Client Interview 520

Account Manager Tips

AUGUST 10, 2021

But, for B2B companies, it falls to the sales team or the key account management team to ask. rarely ask for a referral. ” If you're not asking your clients for referrals, you're missing out on a huge opportunity. Warwick Brown // Account Manager Tips. Offer a call or meeting to explain in more detail.

Decision-making 240

Decision-making Account Management Value Proposition Brainstorming 240

Account Management Skills

MARCH 20, 2023

On this episode, we’re talking about the split between the agency Account Manager and the agency Project Manager role, with Kate Vines and Kio Aghoghogbe from Hallam. The way they do that is based entirely on clients feedback and results, so that is quite an accolade to have. So a very warm welcome Kate and Kio.

Digitalization 52

Digitalization Account Management Decision-making Management 52

Account Management Skills

JUNE 26, 2023

And if you’re in an agency account management role and you’re keen to be seen by your clients as more of an advisor than a reactive order taker, then check out the details of my account management training courses. And really our role is to be really valued client partners.

Account Management 52

Account Management Client Relationships Management Communication 52

Account Management Skills

APRIL 6, 2021

I hope you enjoy the chat with Mark and come away with a few ideas for how you could perhaps empathise more with your clients. If you would like to receive a weekly newsletter with tips for account managers and sound bites from podcasts, and news and events then please subscribe via the Home page. Transcript: .

Account Management 40

Account Management Management Meetings Client Relationships 40

Account Management Skills

JULY 6, 2021

One agency account manager told me, I talk about this in my programme, and we talk about using client stories and talking about what other clients are benefiting from and what you’re seeing, the trends, the patterns. Club clients together, what they might say?! Clients love it! But do you know what?

Advertising 40

Advertising Leadership Client Relationships Decision-making 40

SmartKarrot

MAY 12, 2022

A customer engagement manager needs to study their product usage, welcome new clients, contact customers, and renew expired subscriptions. The customer engagement manager needs to look into client feedback and track how each project offers value. How will you meet various deadlines across clients?

Management 10

Management Interpersonal Skills Account Management Brainstorming 10