Remove Account Management Remove Brainstorming Remove Sales Remove Suppliers
article thumbnail

Back to the Future: F2F selling is returning, but virtual selling is here to stay

Strategic Account Management Association

Just when customer account teams and salespeople were beginning to grow accustomed to virtual-only sales and account management, a return to (some) face-to-face interactions is on the horizon. COVID-19 has accelerated a trend already underway toward increased virtual interactions between customers and their suppliers.

article thumbnail

Turning lemons into lemonade: Five ways to reset on customer management fundamentals in a post-pandemic world

Strategic Account Management Association

In business, it has created an opportunity to reflect on how companies are managing customers, and it has given customers a window of opportunity to re-evaluate their supplier relationships to determine which partnerships are truly valuable. 2: Reset your shared success plan. – SAMA. We’re seeing it first hand.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

25 Problems That Stop Key Account Managers From Doing Their Job

Account Manager Tips

25 problems that stop key account managers from doing their job Favourite books about problem solving Coming up: How to Build a Successful Executive Sponsorship Program Just for fun: #GorgeousGrandma Day In other news Quote of the week. Key account management is a role that requires both sales skills and strategic thinking.

article thumbnail

Here’s How to Keep Clients Interested In Your Proposal

Account Manager Tips

What to do when a sales deal stalls? Sales process checklist Establish the next commitment The Thermometer Technique Favourite podcast: How to Succeed Just for fun Quote of the week. What to do when a sales deal stalls? For me, sales is most successful when you follow a process. not you) to solve the problem. Learn more.

article thumbnail

What are the financial metrics & best operational model for a fast growth agency?, with Mark Probert

Account Management Skills

If you’re an account manager with two to three years experience working in an agency, and you really want to. – be recognised for adding more value to your existing accounts, and growing the existing business. then the next Account Accelerator Programme starts on 2nd September 2021. We wouldn’t do that.

Finance 40
article thumbnail

Client Insights Report (part two) with Carey Evans & Simon Rhind-Tutt

Account Management Skills

One agency account manager told me, I talk about this in my programme, and we talk about using client stories and talking about what other clients are benefiting from and what you’re seeing, the trends, the patterns. I absolutely agree and I love that you’re making this point. But do you know what? Simon 15:53.