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Back to the Future: F2F selling is returning, but virtual selling is here to stay

Strategic Account Management Association

Just when customer account teams and salespeople were beginning to grow accustomed to virtual-only sales and account management, a return to (some) face-to-face interactions is on the horizon. COVID-19 has accelerated a trend already underway toward increased virtual interactions between customers and their suppliers.

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Turning lemons into lemonade: Five ways to reset on customer management fundamentals in a post-pandemic world

Strategic Account Management Association

In business, it has created an opportunity to reflect on how companies are managing customers, and it has given customers a window of opportunity to re-evaluate their supplier relationships to determine which partnerships are truly valuable. We’re seeing it first hand.

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The Top 7 Consultative Sales Approach Strategies for Your Sales Team

Brooks Group

Now, instead of focusing on transactional sales, salespeople must be capable of building long-term relationships beyond the initial sale and maintain their standing as trusted business advisors to your customers. A consultative sales approach is the skill they need in order to do that. What Is a Consultative Sales Approach?

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25 Problems That Stop Key Account Managers From Doing Their Job

Account Manager Tips

Key account management is a role that requires both sales skills and strategic thinking. This study is called How Good Are Managers at Evaluating Sales Problems? Solving complex problems is what we do in sales and account management. you're right.

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Here’s How to Keep Clients Interested In Your Proposal

Account Manager Tips

What to do when a sales deal stalls? Sales process checklist Establish the next commitment The Thermometer Technique Favourite podcast: How to Succeed Just for fun Quote of the week. What to do when a sales deal stalls? For me, sales is most successful when you follow a process. not you) to solve the problem. Learn more.

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Are You Living Up to the Client Promise?

Revenue Storm

As Sales Leaders, our primary role remains to attract and retain the best sales talent we can. Further, to ensure the training program delivers a solid return, you may have invested in professional sales coaching training for yourself. As a team, they discussed ways of becoming more competitive, client focused, and successful.

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What you Need to Know to Start an Online Retail Business

Hubspot Sales

Familiarize yourself with your target base's needs, interests, preferences, traits, and quirks — that intel with shape the buyer personas that will ultimately guide your sales and marketing efforts, down the line. Contact suppliers. Determine what's most important to you before researching and contacting vendors. All-natural.

Retail 101