SmartKarrot

MAY 20, 2020

When it comes to keeping the customers engaged and satisfied, the role of an account manager is something that cannot be over-emphasized. They serve as the link between their employer and the specific client accounts they are appointed to look after. Source: MTD Sales Training. Clear Communication .

Account Management 10

Account Management Management Negotiation Facilitation 10

Showpad

JANUARY 6, 2020

Let’s say you’re presented with an example of one Sales organization versus another. are you specifically focusing on the Sales team, or related pros as well, like members of the Marketing, account management, or customer service teams?) . Charter and Strategy: Foundations of a Quality Sales Enablement Program.

Sales 64

Sales Facilitation Software Software 64

Mike Kunkle

FEBRUARY 5, 2023

Counterintuitively, we maintain the most control with buyer-centric sales methodology, authentic communication with skilled facilitation, co-creating agendas and shared expectations, striving for clarity and alignment at every interaction. But there are things sellers can do to steer the journey and influence the path and outcomes.

B2B 198

B2B Sales Decision-making Negotiation 198

SmartKarrot

OCTOBER 18, 2022

Oversee client onboarding and implementation process including product, channel and partner activation, campaign launches and ad-hoc projects. Coordinate resource management and allocation and control activities leading a cross-functional team to ensure projects are delivered and clients are delighted.

Customer Success 19

Customer Success Facilitation Client Onboarding Onboarding 19

Brooks Group

AUGUST 23, 2023

It’s gold for a manager to be able to unlock sales performance and DISC is one part of that. TBG: Why should managers incorporate DISC into sales training? Michelle Richardson: It’s important to incorporate DISC in sales onboarding, training, and sales management training because of the power of self awareness.

Sales 52

Sales Sales Training Communication Sales Management 52

SmartKarrot

NOVEMBER 30, 2022

Role: Customer Success Manager Location: Remote, Canada Organization: Deeded As a Customer Success Manager, you will onboard new partners to the platform. Host and present in webinars, in-person events, and company events. Organize and manage daily workflow, employee schedules, coaching, and performance.

Customer Success 19

Customer Success Onboarding Facilitation Account Planning 19

SmartKarrot

OCTOBER 11, 2022

Present all findings and suggestions to the Portfolio Operating Partner prior to presenting to clients. Work closely with Creator IQ’s Sales, Enablement, Customer Support, and Product teams to ensure successful customer onboarding and launch of contracted services.

Customer Success 19

Customer Success Stakeholders Leadership Facilitation 19

SmartKarrot

AUGUST 18, 2022

Understand customer business context and pain, and facilitate the strategic mapping of OfferFit value to identify potential upsell opportunities. Provide consultative services and present growth opportunities to clients. Work closely with Account Managers to drive customer renewals. Become a trusted customer advisor.

Customer Success 19

Customer Success Facilitation Advertising Customer Experience 19

SmartKarrot

AUGUST 23, 2021

Apply here: [link] Role: Customer Success Manager Location: Boston, MA, US Organization: LeanIX As a Customer Success Manager, you will be responsible for the retention of customer accounts by ensuring continuous communication and relentless support and guidance. Execute consulting projects with customers.

Customer Success 19

Customer Success Facilitation Stakeholders Onboarding 19

SmartKarrot

OCTOBER 25, 2023

In the dynamic world of business, the role of a Strategic Account Manager (SAM) goes beyond onboarding and tracking usage. You can take the following steps: Develop tailor-made presentations that align with your client’s current challenges or goals. Here are a few ideas to help.

Account Management 10

Account Management Construction Decision-making Value Proposition 10

SmartKarrot

JUNE 29, 2021

Lead, develop, and grow teams of high-performing Partnership Account Managers, Strategic Account Managers, and Customer Success Managers. As part of the DocMatter leadership team, you will present department metrics and outputs to executive leadership and during company-wide meetings. Apply here: [link].

Customer Success 10

Customer Success Facilitation Account Management Leadership 10

SmartKarrot

JANUARY 27, 2022

Provide feedback to the product, sales, marketing, and executive team to ensure the client voice is present. Identify opportunities for account growth within your managed accounts. Working in conjunction with team members, develop and mentor customers through their roadmap and account plan.

Customer Success 19

Customer Success Stakeholders Account Growth Facilitation 19

SmartKarrot

JULY 9, 2021

Serve as a leader to provide guidance to TDMs on day-to-day operations, relationship building and account management, and setting work order priorities. Serve as back-up for recruiting and account management activities; providing support for the TD Connect Team as necessary. Set a clear bar for excellence.

Customer Success 10

Customer Success eCommerce Onboarding Account Management 10

SmartKarrot

MARCH 2, 2023

Manage relationships, incidents, discussions, and escalations in difficult customer scenarios. Organize the processes for presenting business expansion plans to client executives. serve as the focal point for planning and achieving renewals goals and deadlines for a number of our key accounts.

Customer Success 15

Customer Success Finance Negotiation Facilitation 15

SmartKarrot

FEBRUARY 17, 2021

Manage a team of technical account managers (TAM) responsible for ensuring the technical goals of customers are met. Director of Customer Success, you will mentor and inspire a team of high-performing Customer Success Managers. Hire and onboard new team members who will quickly become strong individual contributors.

Customer Success 10

Customer Success Value Proposition Stakeholders Onboarding 10

SmartKarrot

JANUARY 15, 2021

Manage team development, cultivate individual talents, and build strong relationships that facilitate team success. Define and manage the onboarding, expansion, and retention strategy for the customers. Take ownership of new accounts and manage their onboarding. escalation issues and requests.

Customer Success 10

Customer Success Onboarding Account Planning Facilitation 10

SmartKarrot

JULY 28, 2021

Work collaboratively with various departments, including Sales (Account Management and New Business), Content, Revenue Operations, Marketing, Finance, Technology, Product, and Design to ensure your team’s needs and the customer’s needs are being met. Provide high-quality reporting and insights, and status of account health.

Customer Success 10

Customer Success Onboarding Finance Facilitation 10

Arpedio

FEBRUARY 15, 2024

Ultimately, the importance of pre-sales in the sales funnel lies in its ability to facilitate seamless transitions between each stage, guiding prospects towards a purchasing decision with clarity, confidence, and conviction.

Decision-making 52

Decision-making Sales Customer Experience Value Proposition 52

SmartKarrot

FEBRUARY 9, 2021

Customer success managers are the bridge between sales teams and customers. They manage the gap between sales personnel and CS teams. They need to live upon the promises of the sales team and facilitate easy onboarding. CS managers also manage customer success plans. Managing QBR or EBR. Financials.

Customer Success 10

Customer Success Management Facilitation Onboarding 10

SmartKarrot

OCTOBER 29, 2020

You will oversee the Americas Customer Success Managers who are all responsible for onboarding, growing, and retaining customers across Carbonite and Webroot’s SMB customer base. Analyze customer data to improve customer experience and improve onboarding processes. Sustain business growth and profitability by maximizing value.

Customer Success 8

Customer Success Onboarding Customer Experience Business Growth 8

SmartKarrot

MAY 19, 2020

The primary focus of this role is to shorten time to value realization, build strong relationships with key stakeholders, and ultimately achieve renewals for the most valued accounts. Partner with Sales and Client Services to successfully onboard, retain, grow and engage at a high level with client accounts.

Customer Success 10

Customer Success Customer Life Cycle Onboarding Client Relationships 10

SmartKarrot

MARCH 8, 2022

In celebration of International Women’s Day, we are honored to present our Top 50 Women Leaders in Customer Success to Follow list for 2022, celebrating 50 influential women leaders and their inspiring stories of strength and success. Bhavika Kochhar is an Enterprise Customer Success Manager, Americas, at Algonomy. Annette Franz.

Customer Success 21

Customer Success Co-Creation Customer Experience Leadership 21

SmartKarrot

DECEMBER 30, 2020

Apply here: [link] Role: Director of Customer Success Location: Remote, United States Organization: 1health As a Director of Customer Success, you will join as an Individual Contributor but, eventually, hire and manage a team of Account Managers. Provide internal pre-sales support to the sales teams as and when necessary.

Customer Success 10

Customer Success Energy and Utilities Negotiation Facilitation 10

SmartKarrot

OCTOBER 28, 2022

What is Strategic Account Management? This approach is called strategic account management for enterprises (also known as key account management). The Responsibility of Strategic Account Manager. Strategic account management’s primary premise is to start small and expand over time.

Account Management 10

Account Management Management Key Account Management Decision-making 10

ProlifIQ

AUGUST 17, 2023

Building strong relationships through personalized interactions, proactive customer support, and attentive account management fosters loyalty, reducing the risk of churn and increasing the likelihood of expansion. Enterprises focus on product adoption, a strong onboarding process, and improving net revenue retention.

Acquisition 52

Acquisition Stakeholders Customer Success Profitability 52

PandaDoc

APRIL 3, 2023

Streamline onboarding A well-written sales playbook is a crucial onboarding tool, because it helps new team members become familiar with your sales procedures, tactics, and tools to get them up to speed faster. How will they use it and how will it improve or facilitate their work? What are the key elements we need to include?

Negotiation 52

Negotiation Sales Decision-making Communication 52

PandaDoc

MAY 24, 2023

Before we zero in on the important qualities of a sales enablement manager, we need to wrap our heads around the very definition of this role. We all seem to know what sales managers, account managers, and business development managers do — but who in the world is a sales enablement manager?

Management 52

Management Sales Software Software 52

Showpad

OCTOBER 8, 2019

If you’re sick of the phrase “you can’t manage what you can’t measure,” sadly, the adage still resonates for Marketing and Sales professionals of every stripe and industry. Ironing out these differences early on is key, so that teams can be onboarded, trained, and coached in an efficient and unified way.

Sales 45

Sales Software Software Co-Creation 45

SmartKarrot

JUNE 6, 2023

– Present the results of our work to a wide range of audiences, from engineers to C-suite executives. Promote customer retention and revenue growth within the current/assigned account base. This implies that you will act as our clients’ product manager in a way. a bug, a missing feature, etc.).

Customer Success 19

Customer Success Onboarding Digitalization Facilitation 19

Hubspot Sales

OCTOBER 8, 2019

Best for: Onboarding new sales reps. With ClearSlide, sales teams are able to onboard new reps faster by providing an accessible training platform with skill-building engagement tactics. Best for: Creating and delivering sales presentations. Best for: Design-focused presentations. Best for: Account management.

Sales 94

Sales CRM Software Software 94