Mike Kunkle

FEBRUARY 5, 2023

Thoughts on Viewing Sales Process Differently If I were doing process design internally, creating process for something within my span of control at work, or running engineering or a manufacturing line, I would follow Deming’s advice to a tee, to reduce or eliminate variation and deviation as much as possible.

B2B 198

B2B Sales Decision-making Negotiation 198

MTD Sales Training

NOVEMBER 13, 2017

I received an email last week from Trevor Borrows who is a newly appointed National Sales Manager in charge of a team of Account Managers. Here’s what Trevor asked: “Hi Sean, being a new National Sales Manager I need to understand how to develop account strategies. there to block sales.

Management 48

Management Suppliers Profitability Account Management 48

SmartKarrot

MAY 20, 2020

Source: MTD Sales Training. When it comes to keeping the customers engaged and satisfied, the role of an account manager is something that cannot be over-emphasized. They serve as the link between their employer and the specific client accounts they are appointed to look after. Clear Communication .

Account Management 10

Account Management Management Negotiation Facilitation 10

Brooks Group

JUNE 30, 2022

What we’re seeing right now is there’s a particular interest in skills-based training, like “how do I how do I help my team negotiate better, how do they prospect better, or how do we do a better job of strategic account management?” The fourth key is funnel management. Learn More About Our Assessments.

Sales 52

Sales Negotiation Sales Training Account Management 52

5600 Blue

OCTOBER 16, 2018

Senior executives know that, beyond mergers and acquisitions, a company’s growth is driven one deal at a time through the effective sales and negotiations of their direct and indirect salespeople. billion (1) every year on sales processes, account management skills, negotiation, and opportunity management training.

Sales Training 52

Sales Training Finance Negotiation Decision-making 52

Hubspot Sales

NOVEMBER 1, 2017

To find out what’s coming, I asked sales leaders, experts, and reps to predict the top sales trends of 2018. When I consulted sales experts, managers, and trainers, this answer came up again and again. 2) More front-line training. SDRs with limited or poor training are costing companies lost sales.

Sales 136

Sales B2C Decision-making Account Management 136

Account Management Skills

JANUARY 11, 2022

He specialises in helping agency leaders and their teams negotiate more profitably. I’ve had it on my shelf for a few years now and it becomes a reference guide for negotiating. Negotiating to become more profitable, have better relationships, increased pricing, which some agencies are not very good at. So Chris, welcome.

Client Relationships 52

Client Relationships Profitability Procurement Negotiation 52

MTD Sales Training

MAY 10, 2016

So, developing great negotiating skills can help you connect well with the businesses you deal with. The connection between your company and your key accounts can only be maintained through activity. Managing Director. MTD Sales Training | Sales Blog | Image courtesy of Big Stock Photo. Happy Selling!

Negotiation 48

Negotiation Client Relationships Decision-making Suppliers 48

Showpad

JANUARY 8, 2021

Research from Clearslide and CSO Insights found that, on average, it takes new reps between six and nine months to get fully ramped up to the performance levels of established sales agents. This requires you, as these new reps’ manager and mentor, to boost the efficiency of that process any way you can.

Onboarding 52

Onboarding Sales Insurance Negotiation 52

Hubspot Sales

MARCH 6, 2018

It varies widely from company to company, and may include things like delivering a quote or proposal, negotiation, achieving the buy-in of decision makers, and other actions. Sales Process vs. Sales Methodology. If you’ve heard the phrase “sales process,” you’ve probably also heard the phrase “sales methodology.”

Sales 145

Sales Negotiation Advertising Publishing 145

Engage Selling

AUGUST 26, 2017

When you’re part of an organization whose sales team is spread out over a large territory, it’s easy to lose touch with what’s happening on the front lines, where staff work directly with prospects and customers. Your sales managers are … Read More »

Sales Management 48

Sales Management Management Sales Organization 48

Engage Selling

MARCH 11, 2017

This is the fifth of a six article series on the future of sales that I wrote for the Adobe Document Cloud Blog. You can check it out there along with content from other great authors… In this six-part series … Read More »

Sales Management 48

Sales Management Management Sales Account Management 48

MTD Sales Training

SEPTEMBER 23, 2011

Negotiating 0 days. He should make contact with the decision maker (DM) within five days after receiving the account, and he has ten days to set an appointment. That sales interaction should take place within ten days and then the prospect should have a proposal two days later. CRM Software and Your Sales Process.

Negotiation 48

Negotiation Decision-making Sales CRM 48

MTD Sales Training

SEPTEMBER 21, 2011

Sales person made the proposal and asked for the order. Negotiating 5 days. Now negotiating or waiting for a decision. MTD Sales Training | Sales Blog | Image courtesy of Big Stock Photo. The post The Sales Process: Step II – The Sales Stages appeared first on MTD Sales Training.

Sales 48

Sales Negotiation Finance Sales Training 48

Engage Selling

MAY 6, 2017

Word-of-mouth marketing is one of the most powerful tools in sales today and yet it remains deeply misunderstood and under-used. In my extensive sales training work in North America and abroad—even when I’m working with highly experienced professionals—I find many … Read More »

Sales Training 48

Sales Training Marketing Sales Account Management 48

Engage Selling

SEPTEMBER 9, 2017

I talk often about a new performance-management culture taking hold in the today’s B2All marketplace. Your sales manager’s number-one job now is to teach and … Read More » To meet that challenge, not only must selling skills change, leadership skills must evolve, too.

Leadership 48

Leadership Sales Management Meetings Management 48

Engage Selling

DECEMBER 31, 2016

In part one of this two-article series, we looked at why there’s no such thing as time management: all we can manage is ourselves and the choices we exercise in our work. When we do this correctly we are saying … Read More »

Management 48

Management Account Management Negotiation Sales Training 48

Engage Selling

DECEMBER 17, 2016

You cannot manage time. You can only manage your choices. Devoting all your energy to fiddling with time is akin to saying yes to doing hard labor… willingly and needlessly! Time is finite and we all run out of each … Read More »

Management 48

Management Account Management Negotiation Sales Training 48

Hubspot Sales

FEBRUARY 7, 2018

For instance, someone who loves to get to know their customers and help them achieve their goals over an extended period would likely be best in account management. Jobs in sales: Sales development rep (SDR). Account Executive (AE). Account Manager. Sales Engineer. Sales Manager.

Account Management 134

Account Management Sales Interpersonal Skills Sales Management 134

Hubspot Sales

MAY 3, 2018

In the next three-to-five years, the sales function will be completely based upon artificial intelligence. The large amount of data CRMs entail will be managed by AI, as it can process huge amounts of data without batting an eyelid -- much faster and more efficiently than any human could ever hope to.” Sales training isn’t the answer.

Sales 142

Sales Artificial Intelligence Sales Training Account Management 142

Engage Selling

FEBRUARY 24, 2018

Despite changes to our selling marketplace, too many sales professionals are rooted in beliefs about customer engagement that simply aren’t true. That’s why today, I’m going to dispel the three big sales engagement myths. Myth #1: Being on social media … Read More »

Sales 81

Sales Media Account Management Negotiation 81

Engage Selling

DECEMBER 30, 2017

So far in this series, we’ve looked at how you can apply the hard-earned wisdom of top sales professionals who thrive in crowded, commodity-driven markets and apply it to any organization—even yours. One method is to focus on rethinking the … Read More »

Organization 78

Organization Marketing Sales Account Management 78

Engage Selling

MARCH 24, 2018

Two of the toughest problems that salespeople struggle with are knowing when to recognize a deal is stuck, and understanding what needs to be done next. Stuck deals aren’t just ones that haven’t closed yet. They’re the ones that have … Read More »

Negotiation 48

Negotiation Account Management Sales Training Sales Leadership 48

Engage Selling

FEBRUARY 10, 2018

You know how it goes. You’re having a hectic week of client meetings or at a tradeshow and things begin to slide in the self-care department. Eat a greasy meal here, pull a late night there, and then load up … Read More »

Meetings 54

Meetings Account Management Negotiation Sales Training 54

Engage Selling

AUGUST 12, 2017

Yet, despite having the ability to customize products and include clients in the sales process, there was often a barrier that made buyers feel … Read More » Strong partnerships between sellers and buyers were once considered the key to success in the marketplace.

Sales 48

Sales Account Management Negotiation Sales Training 48

Engage Selling

SEPTEMBER 23, 2017

It’s the worst question in sales and marketing today: How do I get better at cold calling? Here are the better questions to ask: Why do sales teams … Read More » Spoiler alert: Cold calling is dead. Stop wasting your time with it.

Marketing 54

Marketing Sales Account Management Negotiation 54

Engage Selling

JULY 15, 2017

In my last article, I talked about the importance of being able to anticipate lost customers as part of having a healthy growth strategy for your business. That included a case study that identified several loss triggers. Now, using that … Read More »

Account Management 48

Account Management Negotiation Sales Training Sales Leadership 48

Engage Selling

JULY 1, 2017

You can’t grow your business unless you are first able to predict losses. That’s not done with guesswork. It means having a reliable system to accurately forecast when clients are going to leave, so you can take steps either to … Read More »

Account Management 48

Account Management Negotiation Sales Training Sales Leadership 48

Engage Selling

OCTOBER 21, 2017

Most sales people use boring, outdated voice and email methods, which leave … Read More » No matter how persuasive, compelling or brilliant you may be, it’s difficult to build a relationship with a prospect if you can’t get them to call you back.

Sales 54

Sales Account Management Negotiation Sales Training 54

Engage Selling

MARCH 10, 2018

As a sales strategist, I regularly remind people that there’s a fine line between persistence and stalking. Persistence today takes form through engagement online. Get engagement right today and you exceed your goals. Get it wrong and buyers disconnect, block … Read More »

Sales 48

Sales Account Management Negotiation Sales Training 48

Engage Selling

JANUARY 27, 2018

We all know the marketplace has changed dramatically in the last five years, including how, what, where and when people buy. We see proof every day that businesses are increasingly being driven by the connection economy. We’ve all had to … Read More »

Sales 48

Sales Account Management Negotiation Sales Training 48

Engage Selling

JANUARY 13, 2018

There are three methods that you can choose from to emulate stand-out sellers—even in crowded markets where products or services are hard to distinguish from each other. First, you can focus on your product: creating new premium lines, being choosy … Read More »

Marketing 48

Marketing Account Management Negotiation Sales Training 48

Engage Selling

JULY 29, 2017

One of the big mistakes I see in sales today—at all levels within an organization—is the belief that coaching and training are owed to us. Don’t get me wrong: both are wise investments for employers to make in their people, … Read More »

Organization 48

Organization Sales Account Management Negotiation 48

Engage Selling

DECEMBER 16, 2017

Top-ranked sellers who work in crowded markets—especially in industries where the products or services are commodities or hard to distinguish from each other—can teach you a lot about how to be a stand-out sales performer. They show you that anything … Read More »

Marketing 48

Marketing Sales Account Management Negotiation 48

Engage Selling

DECEMBER 2, 2017

Do more: it’s an expectation imposed on sales reps constantly. Every year, quotas go up, KPIs get revised and the number of people that need to be served keeps climbing. And… it’s happening in a selling market that’s changing faster … Read More »

Sales 48

Sales Marketing Account Management Negotiation 48

Engage Selling

NOVEMBER 18, 2017

In my previous article, I talked about why you must embrace your inner sales geek. Now, let’s talk about what happens next after you start working skillfully with the numbers that rule your sales pipeline Here are three case studies … Read More »

Sales 48

Sales Account Management Negotiation Sales Training 48

Engage Selling

NOVEMBER 4, 2017

You can be great at working with people, but unless you match that ability with being able to work skillfully with your numbers, you will not succeed in sales. The ones that rule your sales … Read More » And what are your numbers?

Sales 48

Sales Account Management Negotiation Sales Training 48