Arpedio

JANUARY 5, 2024

At the heart of every thriving enterprise lies a keen focus on business relationship optimization , a task achieved through strategic roles that many might find overlapping—Account Management and Customer Success.

Account Management 52

Account Management Customer Success Management Energy and Utilities 52

Arpedio

AUGUST 22, 2023

Key account management best practices ← Back to blog In today’s competitive landscape, effectively managing key accounts is not just a strategy: It’s a necessity. Now, let’s dive into the best practices of key account management. Ready to increase customer lifetime value?

Key Account Management 52

Key Account Management Account Management Management Onboarding 52

Arpedio

DECEMBER 19, 2023

The vital role of Customer Success in Account Management Explore ARPEDIO's Account Management Software ← Back to blog In recent times, companies have come to realize the significance of aligning their customer success and account management strategies. Let’s dive in!

Account Management 52

Account Management Customer Success Management Artificial Intelligence 52

ProlifIQ

OCTOBER 4, 2023

Where To Start In the complex world of B2B sales and account management, success hinges on the ability to develop and execute a robust account management strategy. We’ll walk through the key components of building an effective account management strategy that drives revenue, customer retention, and loyalty.

Account Management 52

Account Management Management Account Planning Key Account Management 52

Arpedio

DECEMBER 19, 2023

The vital role of Customer Success in Account Management Explore ARPEDIO's Account Management Software ← Back to blog In recent times, companies have come to realize the significance of aligning their customer success and account management strategies. Let’s dive in!

Account Management 52

Account Management Communication Management Artificial Intelligence 52

Strategic Account Management Association

AUGUST 6, 2021

Director Global Account Management, Aramex. Aramex services include international and domestic express delivery, freight forwarding, integrated logistics and supply chain management, and e-commerce solutions. By Shahaboddin Wahdatehagh, Sr. These dedicated client business partners represent the customer’s perspective.

Supply Chain 520

Supply Chain Logistics Co-Creation e-Learning 520

SalesPop

MARCH 25, 2021

Sales most definitely have two sides, and this is also true of account management. In his 2014 book Zero to One , Peter Thiel wrote, “In the 1990s, the focus was on the product, and not on sales. Following the dot-com bubble burst, people learned that sales mattered just as much as the product.

Account Management 98

Account Management Management B2B Advertising 98

Hubspot Sales

MARCH 18, 2019

The answer: Key account management. In this comprehensive guide to key account management, you'll learn: The definition of key account management. How to know whether your company needs a key account management strategy. The difference between key account management and selling.

Key Account Management 123

Key Account Management Account Management Management Account Strategy 123

SalesPop

MAY 7, 2021

One place where project management really comes into account management is bringing a broadly stated goal into realistic terms. They can use account planning and project management to figure out just how realistic that goal is. Numerous parts of project management will be part of this tool.

Account Management 98

Account Management Management Innovation Account Planning 98

Account Management Skills

AUGUST 24, 2021

In this episode, I talk to Alex Raymond from Kapta about everything to do with account management processes. Not project management systems, not CRM systems, but having a dedicated system to guide the agency account management team, when it comes to managing and delve developing existing client relationships.

Account Management 98

Account Management Management Account Planning Co-Creation 98

Account Management Skills

MARCH 6, 2023

I believe it’s pretty game-changing for account managers to help them communicate on a much more deeper level with their clients. If you’re in an agency account manager or director role, and you’d like to enhance your client growth skills, check out my Account Accelerator training programme.

Account Management 52

Account Management Communication Management Meetings 52

Showpad

JANUARY 8, 2021

Hiring and onboarding new members of your sales team can be complicated. Research from Clearslide and CSO Insights found that, on average, it takes new reps between six and nine months to get fully ramped up to the performance levels of established sales agents. Onboarding should begin before new reps’ first days of work.

Onboarding 52

Onboarding Sales Insurance Negotiation 52

Account Management Skills

SEPTEMBER 4, 2023

If you’re working in creative agency account management you know how essential it is to have a positive relationship with your creative director built on trust. So, Joey, just give us a flavour of your background and your experience, particularly through the lens of working with account managers.

Account Management 40

Account Management Management Decision-making Meetings 40

Upland

OCTOBER 17, 2023

And now, savvy sales leaders are using generative AI , too. All you need is the right sales enablement AI tool. Ready to dive into sales enablement AI? What is sales enablement AI? Like other forms of AI, sales enablement AI helps sales teams automate everyday tasks… tasks that take away from the actual selling.

Artificial Intelligence 195

Artificial Intelligence Sales Decision-making CRM 195

Help Scout

MAY 27, 2021

When considering customer success and account management, it’s valuable to consider them as complementary teams rather than interchangeable groups or, worse, competitors. There are a few things that differentiate customer success from account management. What is account management? What is customer success?

Account Management 65

Account Management Customer Success Management Communication 65

Red Star Kim

FEBRUARY 8, 2024

At the recent Business Development for Professionals – 2024 Virtual Conference – MBL Seminars I presented a session entitled “Supporting Fee-Earners in Sales Targeting”. Here is a summary of the sales targeting toolbox for professional services firms.

Value Proposition 130

Value Proposition Key Account Management Digitalization Sales 130

PandaDoc

JULY 24, 2020

This 90-day period, often called “onboarding,” is perhaps the most critical time in the client-business life cycle. An excellent onboarding experience builds trust, addresses concerns, and sets expectations for both the client and your project team. A high-performing company has well-defined yet flexible client onboarding processes.

Client Onboarding 52

Client Onboarding Onboarding Emotional Intelligence Decision-making 52

Arpedio

APRIL 7, 2021

Meet an Arpedian: Juan Pablo Rios. ? I’m a Salesforce developer working on supporting and developing new features in the Arpedio sales enablement solutions that Arpedio have developed within Salesforce. What did you do before you were onboarded? Prev Previous post Meet an Arpedian – Will Smith. April 7, 2021.

Meetings 52

Meetings B2B Internet Account Management 52

Arpedio

FEBRUARY 8, 2024

AM | Copenhagen Customer Insights and Tech Empowerment at Maersk Join us for the upcoming session in our insightful event series, 'Good Morning, Sales,' hosted by ARPEDIO and Salesforce. In this session, Mireille and Alexandre will delve into the crucial roles of customer-centricity and sales time efficiency in driving account-based growth.

Sales 52

Sales Onboarding Account Management Innovation 52

SBI Growth

NOVEMBER 13, 2012

As a VP of Sales Operations at a cloud computing company the stakes couldn’t be higher. Determine the right number of sales reps. Optimize sales territories , and. Measure individual and team sales performance. Measure individual and team sales performance. Key Components of the an Account Management Process.

Account Management 123

Account Management Management Value Proposition Onboarding 123

Red Star Kim

OCTOBER 16, 2023

And the problem was compounded with extraordinarily long lead times for sales through complex decision-making processes in professional services. Some looked to LinkedIn’s Sales Navigator to drive data and process. Key processes Data is needed to drive key processes supporting referrer management.

Management 130

Management Emotional Intelligence Onboarding Communication 130

Hubspot Sales

APRIL 27, 2023

In this article, you’ll learn some positions you can consider in SaaS sales, expert tips for getting into the industry, and how to succeed in your first sales role. Table of Contents Is SaaS sales a good career? SaaS Sales Positions How to Get into SaaS Sales How to Succeed in SaaS Sales Is SaaS sales a good career?

Sales 105

Sales Account Management Communication Sales Management 105

Strategic Account Management Association

MARCH 2, 2022

This involves understanding how the adult learner gets new information and shifting to meet them where they are. There’s no better way for your organization to convey what it’s like to work for you than through those people who are already onboard – so get your employees involved in brand ambassadorship. #2:

Emotional Intelligence 400

Emotional Intelligence Innovation Suppliers Leadership 400

Arpedio

JUNE 20, 2023

Client Case study Rethinking Customer Success and Sales: A Collaborative Powerhouse in the SaaS industry Download full case study About The Case Study Due to pre-IPO considerations, the following case study has been anonymized to protect the identity of the company involved. Assess client health based on their own customized best practices.

Customer Success 52

Customer Success Account Management Facilitation Stakeholders 52

Brooks Group

MARCH 6, 2023

Technical Sales Manager Skills The sales manager plays an important role in any organization. Besides having soft skills, communication skills, and other common skills to boost sales performance, some technical skills are required for consistent success. Customer Satisfaction 10.7%

Sales Management 52

Sales Management Management Suppliers Sales 52

Arpedio

MAY 23, 2023

Sales Coaching – Make Every Sales Rep a Top Performer ← Back to blog Coaching sales reps is vital! And therefore, this blog post is going to be all about sales coaching: What is it, what’s the value, and what does it take to make every sales rep a top performer. What is Sales Coaching? Table of Contents 1.

Sales 52

Sales Account Management Stakeholders CRM 52

Mike Kunkle

FEBRUARY 5, 2023

“As in other studies we’ve done, this year’s enablement study found that sales process and sales methodology adoption rates above 75% resulted in above-average gains for revenue plan attainment, quota attainment, and win rates, with a big boost at adoption rates greater than 90%.” increase in revenue plan attainment 17.1%

B2B 198

B2B Sales Decision-making Negotiation 198

ProlifIQ

MARCH 30, 2023

Account Planning Template for B2B Sales Teams You can steal the key account plan template we use with customers here. We’ll cover each part including: Business Overview Objectives & goals Relationship Mapping White Space (Expansion) Action Introduction: What is Account Planning?

Account Planning 98

Account Planning Key Account Management Account Management Stakeholders 98

QYMATIX

FEBRUARY 1, 2022

Predictive Sales Analytics is a Game-Changer in B2B. Productivity in business-to-business (B2B) sales is simply defined as the output rate of a sales team, considering all direct costs and performance. Sales analytics is since long an efficient method to measure what is working and what is not working in sales.

Sales Analytics 52

Sales Analytics Key Account Management B2B Sales 52

SmartKarrot

OCTOBER 5, 2023

Businesses today strive to get growth from existing accounts and, the role of Enterprise Account Management has come to the forefront in that regard. Designing and implementing the perfect playbook for managing large-scale clients is crucial to ensuring consistent customer experience and business growth.

Account Management 10

Account Management Management Value Proposition Stakeholders 10

Showpad

JANUARY 20, 2020

In recent years, analytics has found widespread adoption in numerous businesses across all areas of operations, including Sales and Marketing. As such, it makes sense that use of the method could also apply to subsets of those major categories, such as the Sales enablement process.

Sales 97

Sales Value Proposition Onboarding Negotiation 97

SmartKarrot

OCTOBER 6, 2022

The key responsibility of an account manager is to retain customers and work as an intermediary for the organization’s sales team. As an enterprise operating in the SaaS (Software As A Service) environment, we understand the importance of having a strong account manager for the company’s overall growth.

Account Management 10

Account Management Management Negotiation Stakeholders 10

SmartKarrot

JUNE 6, 2023

Post sales workflows are wide-ranging and entail multiple data sets and workflows. This is where automation in customer success and account management can help! It can happen via product, emails, surveys, meetings and many more ways. Onboarding communication c. Onboarding experience survey c.

Account Management 10

Account Management Customer Success Management Onboarding 10

Red Star Kim

JUNE 16, 2022

Onboarding, lunch and learns, first points of contact directories and intranet tools were mentioned. Sometimes through dedicated internal campaigns and sometimes through the use of Key Account Management. It can increase their confidence knowing that there is some structure and substance to referrer meetings.

Management 130

Management Key Account Management Digitalization Communication 130

Deep Insight

JANUARY 28, 2020

It was a fun experience interviewing CEOs and sales directors from large B2B companies across Europe and Australia. This means spending significant amounts of time with both your leadership and sales/account teams planning for success. Onboarding. Customer at the Heart. Our Approach. It’s as simple as that.

Onboarding 52

Onboarding Leadership Account Management Account Planning 52

Hubspot Sales

MAY 26, 2023

You are greeted with a pitch from a pushy sales rep. Even if you do, the pushiness is a turnoff and you might buy the product elsewhere or through a different sales rep. For a great sales call, it's key for agents to be knowledgeable about company offerings, conversational, and respectful.

Emotional Intelligence 99

Emotional Intelligence Software Software Communication 99

Arpedio

NOVEMBER 7, 2022

MEDDIC Sales Methodology. – MEDDIC is a widely known and used sales process that focuses on better customer qualification. Keep reading to learn everything you need to know about the MEDDIC sales methodology, and how to leverage this framework to stay ahead in your own complex sales process. Back to blog.

e-Learning 52

e-Learning Decision-making B2B Sales 52