ProlifIQ
FEBRUARY 27, 2023
If you want to run a successful B2B business, it should be focused on acquiring large customers and growing the number of users or products inside those key accounts. This is typically done through something called key account management. What is Key Account Management (KAM)?
ProlifIQ
MARCH 30, 2023
Account planning efforts should also cover the specific KPIs that your product or service is meant to move the most. Account managers will play a major role in driving quick wins and a good experience. Don’t skip this part of the account template. Key account managers should drive this.
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Hubspot Sales
APRIL 27, 2023
Successful AEs can go on to sales management, enterprise sales, or even executive roles, depending on the size of the company. Post-sales account managers also work to renew client contracts and upsell existing contracts. If you're looking to move into a sales role in SaaS, it helps to have 0.5-2
SmartKarrot
FEBRUARY 3, 2022
Collaborate with growth marketing and broader BetterUp leaders to unify all field-based account efforts and amplify outcomes. Lead hiring for BetterUp Care customer success partnering with recruiting and Care leadership. Development and maintenance of all onboarding material for new clients to WTP assistance services.
SmartKarrot
JANUARY 20, 2023
Responsible and accountable for overall customer satisfaction and retention overseeing customer onboarding, account management, and expansion. Work in lockstep with the implementation team for new customer onboardings/implementations. Collaborate with Sales leadership to drive high retention rates and growth.
SmartKarrot
NOVEMBER 24, 2021
Apply here: [link] Role: Director, Customer Success (Remote) Location: Remote, United States Organization: Caroo As a Director, Customer Success, you will develop account management playbook for an evolving tech-enabled product and growing membership base. Collaborate with sales leadership to design account handoff processes.
SmartKarrot
OCTOBER 21, 2021
Work collaboratively with Sales leadership to ensure a consistent handoff experience to the Account Management team through CSQL’s. Collaborate with Account Managers to review the status of opportunities, existing business and expansion opportunities.
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