Arpedio

JANUARY 5, 2024

Join us as we explore the essence of Account Management and Customer Success, and how each plays a part in sculpting a company’s legacy in delivering exceptional customer experiences. Client Advocacy: Becoming the client’s voice within the company and ensuring their needs are met with swift action and meaningful solutions.

Account Management 52

Account Management Customer Success Management Energy and Utilities 52

Hubspot Sales

SEPTEMBER 16, 2020

To others still, it means a key account plan. Account plans help guide your account management strategy by answering questions such as: What are your company’s goals for the relationship? What plan of action will keep the relationship healthy and profitable?

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Account Management Sales Account Planning CRM 129

Hubspot Sales

SEPTEMBER 26, 2018

Beyond renewals, existing accounts present a great deal of new revenue and partnership opportunities for sales pros who understand their continued role as account manager. In this space, account managers identify and create opportunities by positioning solutions aligned with customer goals, challenges, and initiatives.

Account Management 82

Account Management Management Stakeholders Profitability 82

Arpedio

JANUARY 11, 2023

It’s his or her job to keep a cool overview and pull the right strings to maintain healthy and beneficial relationships that last. You can say, it’s a post-sales role that focuses on nurturing the client relationships. I would love to hear more about ARPEDIO’s Account Management Software native to Salesforce. Let's talk.

Account Management 52

Account Management Management Key Account Management B2B 52

Account Manager Tips

SEPTEMBER 29, 2020

Are you doing key account management the hard way? Effective key account management requires you to increase profits, develop relationships, increase satisfaction, grow revenue, improve retention and reduce conflict. Let's take a look at 7 of my favourite key account management tools. Could it be any more boring?

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Key Account Management Account Management Management Meetings 130

SmartKarrot

NOVEMBER 16, 2022

You’ll build a long-term trust-based relationship, ensuring to develop and execute a strategic account plan that is aligned with the value of the client and company. Have a Growth Focus – setting a vision and associate plan for the development of a strong, growing, and profitable customer account.

Customer Success 19

Customer Success Client Relationships Profitability Performance Review 19

Account Management Skills

AUGUST 24, 2021

Not project management systems, not CRM systems, but having a dedicated system to guide the agency account management team, when it comes to managing and delve developing existing client relationships. Kapta is a key account management platform. We chatted about: – the importance of having a client development plan.

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Account Management Management Account Planning Co-Creation 98

SmartKarrot

MARCH 25, 2022

Own the client relationships and provide tactical support for strategic accounts. Leverage client performance and blinded work examples for Pacvue storytelling. Meet targets and goals for profitable contract renewals, client referrals, service adoptions, and growth objectives in assigned accounts.

Customer Success 19

Customer Success Account Planning Stakeholders Finance 19

Arpedio

AUGUST 22, 2023

Table of Contents Understanding the importance of account management First things first: Key account management is a strategic business approach in which a company dedicates personnel and resources to foster a mutually advantageous association with its most valuable clients. Superior together. Enhance forecast accuracy.

Key Account Management 52

Key Account Management Account Management Management Onboarding 52

Arpedio

JULY 12, 2023

However, a significant limitation of this approach is that the majority of these leads often fail to convert into profitable relationships. With Account-Based Marketing (ABM), the emphasis shifts towards tracking the progress of target accounts throughout the sales cycle.

Marketing 52

Marketing Advertising Decision-making Communication 52

SmartKarrot

OCTOBER 27, 2021

Apply here: [link] Role: Client Success Manager Location: London, England, United Kingdom (Hybrid) Organization: The Room As a Client Success Manager, you will own client relationships including strategy, recommendations, and execution. Perform strategic account planning to identify and forecast opportunities and risks.

Customer Success 19

Customer Success Stakeholders Client Relationships Account Planning 19

SmartKarrot

MAY 15, 2023

Hughes explores the challenges of KAM and provides insights into building and maintaining long-term relationships with key clients. With a focus on strategic planning, the book covers essential aspects such as relationship mapping, account planning, and value proposition development. Amazon Link 4.

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Key Account Management Account Management Management Suppliers 10

Account Management Skills

MARCH 20, 2023

We talk about: – how the roles and the skill sets are different – how they work together on projects and retainers – how they manage the client relationship – what friction points can occur and how they overcome them – their advice for agencies thinking of moving to an AM/PM model. So that’s it.

Digitalization 52

Digitalization Account Management Decision-making Management 52

SmartKarrot

JUNE 7, 2021

Apply here: [link] Role: Head of Customer Success Location: Cheshire, CT, US Organization: YourPrime As a Head of Customer Success, you will be responsible for the management of the Client Management team, primarily tasked with contract renewals on a £50+ million contract book, and organic growth activity.

Customer Success 10

Customer Success Partnership Management Onboarding Client Relationships 10

SmartKarrot

NOVEMBER 25, 2020

Lead the CSMs through the development and management of strategic account plans and business reviews that can be used to create internal and customer alignment with their desired outcomes. Manage large enterprise accounts including account growth and driving product utilization.

Customer Success 10

Customer Success Stakeholders Onboarding Account Growth 10

SmartKarrot

APRIL 13, 2023

In today’s economic environment, effective account management is essential for building and maintaining strong client relationships and achieving growth. David Ventura David Ventura is a key account management specialist, consultant, speaker, and author.

Account Management 11

Account Management Key Account Management Management B2B 11

SmartKarrot

NOVEMBER 9, 2022

It takes both art and science to handle key accounts. Some aspects of account planning are constructing a sales strategy, developing a consistent technique for gathering background information on important clients, and establishing relationships based on proactive management and support. Let us discuss them –.

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Account Planning Key Account Management Account Management Client Relationships 10