Arpedio

MAY 23, 2023

Sales Coaching – Make Every Sales Rep a Top Performer ← Back to blog Coaching sales reps is vital! And therefore, this blog post is going to be all about sales coaching: What is it, what’s the value, and what does it take to make every sales rep a top performer. What is Sales Coaching? Table of Contents 1.

Sales 52

Sales Account Management Stakeholders CRM 52

SmartKarrot

NOVEMBER 30, 2022

Own the fleet customer segment customer journey from post-sale to implementation, identifying and recommending opportunities to improve processes, customer satisfaction rates, and other key performance indicators. Prepare regular account plans with key objectives using key account metrics. Apply here: [link].

Customer Success 19

Customer Success Onboarding Facilitation Account Planning 19

SmartKarrot

SEPTEMBER 5, 2022

Day-to-day management and development of the team and facilitate sharing or information and knowledge transfer. Work closely with the Technical Integration Manager to guide customers through onboarding and integration. Collaborate with sales and marketing to drive case studies and customer references.

Customer Success 19

Customer Success Onboarding Prioritization Facilitation 19

SBI

JANUARY 29, 2020

SalesTech Industry News: @AllegoSoftware Unveils the Future of Sales Team Development with Latest Platform Release. Allego , provider of the market-leading learning and readiness platform for sales and other teams, today announced its latest release, which delivers a groundbreaking approach to employee development.

Account Planning 26

Account Planning Sales Digital Transformation Stakeholders 26

OnStrategyHQ

MAY 18, 2021

The “Financial” perspective indicates whether the company’s strategy, implementation, and execution are contributing to top and bottom line improvement include the following: Cash flow, Sales growth, Market share, and ROE. Shift revenue mix majority of product sales to service sales. HR Mgmt: Hire and onboarding processes.

Organization 96

Organization Facilitation Small Business Marketing 96

SmartKarrot

FEBRUARY 17, 2023

Customer testimonials and success stories are used in marketing and new sales to demonstrate the value of the client’s solution. Drive the procedures and results of strategic account planning. Conduct quarterly customer “health checks” and effectively onboard new clients.

Customer Success 19

Customer Success Leadership Facilitation Account Planning 19

SmartKarrot

FEBRUARY 17, 2023

Customer testimonials and success stories are used in marketing and new sales to demonstrate the value of the client’s solution. Drive the procedures and results of strategic account planning. Conduct quarterly customer “health checks” and effectively onboard new clients.

Customer Success 19

Customer Success Leadership Facilitation Account Planning 19

SmartKarrot

JANUARY 27, 2022

Provide feedback to the product, sales, marketing, and executive team to ensure the client voice is present. Partner with Hummingbird’s Sales team to identify revenue opportunities through upsells and contract renewals. Working in conjunction with team members, develop and mentor customers through their roadmap and account plan.

Customer Success 19

Customer Success Stakeholders Account Growth Facilitation 19

SmartKarrot

MAY 19, 2022

Oversee client onboarding and implementation process including product, channel and partner activation, campaign launches and ad-hoc projects. Client Training (facilitating educational programs) in sales and trading to support knowledge and advocacy of the MediaMath platform.

Customer Success 19

Customer Success Stakeholders Client Onboarding Government 19

SmartKarrot

JANUARY 15, 2021

Manage team development, cultivate individual talents, and build strong relationships that facilitate team success. Define and manage the onboarding, expansion, and retention strategy for the customers. Collaborate internally with the product, marketing and sales teams to communicate customer needs to design ideal offering/features.

Customer Success 10

Customer Success Onboarding Account Planning Facilitation 10

SmartKarrot

AUGUST 18, 2020

Develop and execute customer success plans to drive adoption and maximize a customer’s ROI on their investment in Planview Apply here: [link] Role: Customer Success Manager Location: Chicago, Illinois, US Organization: Relativity The Customer Success Manager is responsible for understanding the business goals and needs of their assigned accounts.

Customer Success 10

Customer Success Finance Onboarding Facilitation 10

SmartKarrot

APRIL 15, 2021

Maintain status as a product Subject Matter Expert and to facilitate a pathway to any needed resource. Drive seamless onboarding processes and work cross-functionally with our sales, product and engineering teams to proactively manage each customer’s successful deployment.

Customer Success 10

Customer Success Onboarding Key Account Management Facilitation 10

SmartKarrot

JULY 15, 2021

Apply here: [link] Role: Director of Customer Success Location: Remote, San Francisco, CA, US Organization: Victorious As a Director of Customer Success, you will be leading the creation of tools, processes, and tracking to enable seamless onboardings, renewals, and extensions.

Customer Success 10

Customer Success Customer Life Cycle Onboarding Performance Review 10

SmartKarrot

AUGUST 28, 2020

Apply here: [link] Role: Customer Success Manager Location: Denver, Colorado, US Organization: FormAssembly As a Customer Success Manager, You will have to coordinate across Sales, Marketing, Services, Support, Product and other teams to lead customer success strategies for FormAssembly. Apply here: [link].

Customer Success 10

Customer Success Negotiation Facilitation Account Planning 10

SmartKarrot

JULY 21, 2020

Serve as primary post-onboarding point of contact for customers throughout their partnership with inMotionNow.Build and nurture relationships with the customers and create awareness of new product features relevant to the customers’ business goals, workflows and usage of the application.

Customer Success 10

Customer Success Client Relationships Onboarding Account Growth 10

SmartKarrot

JUNE 16, 2021

Define and drive the ideal customer experience in close partnership with senior leadership across Services, Product, Marketing and Sales. Identify expansion opportunities and partner with sales to successfully close such opportunities. Partner with Account Managers to facilitate successful renewals of customers.

Customer Success 10

Customer Success Facilitation Account Planning Customer Experience 10

SmartKarrot

DECEMBER 30, 2020

Develop and implement strategic customer account plans to accommodate corporate goals. Grow and maintain key accounts, through both hands-on relationship building and hands-on management of direct reports. Create, execute, and train reports to deliver sales presentations, webinars, and product demonstrations.

Customer Success 10

Customer Success Energy and Utilities Negotiation Facilitation 10

SmartKarrot

NOVEMBER 4, 2020

Achieve business results to ensure customer renewals and partner with Sales to accelerate expansions. Work with the Customer Support, Sales, and Product teams to facilitate a seamless customer onboarding process, ensuring a smooth ‘go live’ and introduction for the client from the outset.

Customer Success 10

Customer Success Stakeholders Facilitation Account Planning 10

SmartKarrot

JUNE 22, 2021

Role: Customer Success Director Location: Remote, United States Organization: Terminal As a Customer Success Director, you will lead client relationships to facilitate seamless onboarding, ensuring strong relationships and alignment of expectations through the entire customer lifecycle.

Customer Success 10

Customer Success Acquisition Client Relationships Facilitation 10

SmartKarrot

MARCH 5, 2021

As a Director of Customer Success, you will lead Okta’s team of Customer Success Managers who field requests from Customers, Sales, and Support to assist customers. Serve with other departmental management to facilitate relationships among members of these various departments and locations in order to achieve Okta’s goals and objectives.

Customer Success 10

Customer Success Facilitation Account Planning Communication 10

SmartKarrot

DECEMBER 11, 2020

Work with the Customer Support, Sales, and Product teams to facilitate a seamless customer onboarding process. Developing and executing on account plans to drive adoption and ROI for our customers. Seek out opportunities for client renewal and up-sell. Deliver training for new customers.

Customer Success 10

Customer Success Finance Innovation Facilitation 10

SmartKarrot

JULY 11, 2022

Develop and facilitate Customer Engagement Plans, including coordinating resources for training and projects to improve adoption. Facilitate escalation management and issue resolution. Manage a portfolio of accounts with a focus on renewals and up-sell conversations.

Customer Success 3

Customer Success Facilitation Stakeholders Account Planning 3

SmartKarrot

OCTOBER 1, 2022

Create account plans for your portfolio of customers, with the aim to create genuine value and maximize revenue potential. Project manage client onboarding and implementation process including product, channel and partner activation, campaign launches and ad-hoc projects. Lead complex customer onboarding projects.

Customer Success 3

Customer Success Logistics Client Onboarding Onboarding 3

ProlifIQ

AUGUST 17, 2023

Introduction: In the dynamic landscape of B2B sales, adopting innovative strategies is essential for sustained growth and profitability. One such strategy gaining popularity among sales and customer success leaders is the “land and expand” approach. What is the Land and Expand Sales Strategy?

Acquisition 52

Acquisition Stakeholders Customer Success Profitability 52

Account Management Skills

MARCH 20, 2023

If you are really fully focused in that, you can not then do the more strategic elements, looking at the bigger picture and having that time to meaningfully build account plans and growth plans and write proposals to focus on opportunities or to prepare quarterly business reviews, or the needs of the client. So that’s it.

Digitalization 52

Digitalization Account Management Decision-making Management 52