How top fintechs like Stash, Ramp, and Zip make bank with exceptional CX
Zendesk
OCTOBER 25, 2022
In 2021, venture capitalists nearly tripled their investment in online-only banks from the year before—to the tune of $133 billion. But implementing an exceptional customer experience (CX) strategy is one of the most effective ways for a fintech to differentiate its brand to drive higher customer acquisitions and improve retention rates.
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