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The Current State of Professional Services

ACT

Slow and inefficient service delivery The pandemic ushered in an abrupt shift to remote work , and professional services firms followed suit. While the world has returned to its pre- pandemic normal in many ways, the shift to remote work has not entirely abated.

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How to Achieve Revenue Recovery for B2B Sales

Hubspot Sales

This includes adopting practices such as sustainable remote work strategies for the health and safety of your employees. Your customer relationship management (CRM) tool will give you valuable insight into your consumer base. Accelerate your digital transformation. Start with the customers you already have.

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Top 2023 SMB technology predictions that business owners want to know

ACT

Artificial Intelligence . Artificial Intelligence (AI) will continue to be popular in 2023. Remote onboarding. As businesses everywhere continue to embrace hybrid and remote work environments, the need for remote onboarding grows. An integrated CRM and marketing automation platform like Act!

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The Top Marketing Trends: Automation and AI Are the “New Normal”

Strategic Communications

Topping the list are the increasing use of chatbots, a focus on voice search engine optimization (VSEO) and technologies augmented with artificial intelligence (AI). Growing Use of Artificial Intelligence . This is particularly relevant in a post-COVID world, as remote working is the new norm,” he says.

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What is digital transformation? Definition, examples & importance

Zendesk

Digital transformation was already vital to surviving in the ever-evolving digital economy and meeting the ever-increasing customer expectations it generates. The importance of digital transformation isn’t under question. What is digital transformation? Digital transformation examples.