Hubspot Sales

JUNE 8, 2020

It's never been more difficult to be a B2B sales rep. Here are three common challenges B2B sales reps need to overcome to keep brand experiences delightful for the prospect, plus some tips on how to overcome them. Relationships are everything in B2B sales. Here are 12 more ways to delight your customers in the B2B sales process.

B2B 88

B2B Sales Decision-making Marketing 88

Strategic Account Management Association

FEBRUARY 3, 2022

Tim Zierden, VP of Enterprise Dealer Partnerships at Cox Automotive, recently articulated to me the importance of leaning on Cox’s customer success team to uncover key insights. They’re critical,” he said. They’re our feet on the street.”. If the answer, on the other hand, is yes–well, it’s full speed ahead. Sharing insights.

Account Planning 400

Account Planning Supply Chain Prioritization Digital Transformation 400

SmartKarrot

MARCH 22, 2021

A customer portfolio consists of all the details you need to maintain a relationship with your customer. Through this, you are able to know your customer well and engage with them effectively. Customer portfolio management is more than just collecting the basic information of the customer. Customer Profitability.

Customer Success 10

Customer Success Management Profitability Prioritization 10

SmartKarrot

JANUARY 3, 2022

When I started as a customer success professional, I had no idea about the challenges that I had to face. I always believed that being in the customer success field would be a rewarding experience. Here are some of the things that I learned after being in this amazing customer success field for a year now: 1.

Customer Success 10

Customer Success Customer Knowledge Management B2B 10

Zendesk

JUNE 28, 2022

B2B sales training. B2B sales training focuses on sales between businesses, rather than from business to customer (B2C). Successful B2B sales reps must have a wealth of product, market, and customer knowledge so that they can convince savvy company decision-makers that their product or service will solve their problems.

Sales Training 52

Sales Training B2B Sales Profitability 52

SBI

FEBRUARY 25, 2020

I’m always fascinated that customer advocate programs (CAP) are rarely in the various pundits’ priority lists, at least explicitly. The anticipated priorities in 2020, for instance, include some form of: Deepen customer knowledge through advanced analytics. Improve customer experience throughout the full lifecycle.

Value Proposition 49

Value Proposition B2B Investors Decision-making 49

Showpad

OCTOBER 9, 2020

Customer obsession = a great customer experience. Showpad Co-founder and President, Louis Jonckheere, spoke about creating an easy B2B customer experience. . Customers are not just buying based on price anymore; they’re buying based on the experience they have with a company. The only way out is through.

Co-Creation 40

Co-Creation Healthcare B2B Customer Knowledge 40