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The Key Account At Bellevue University: Liz Pettinger And Harvey Dunham

The SAMA Podcast

What does key account management look like in a major educational institution? We find out with host Harvey Dunham as he takes Liz Pettinger, the Director of Key Account Management and Operations at Bellevue University on to the show.

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Sales Targeting Toolbox for Professional Services Firms

Red Star Kim

And to evaluate the relative attractiveness of different segments Malcolm McDonald on value propositions – How to develop them (kimtasso.com) In professional service firm (PSF) marketing there is the challenge that we often span both B2B and B2C markets , across multiple sectors and for sometimes hundreds of service lines in different territories.

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Nine insights: Sales processes and selling skills for targeting and meetings

Red Star Kim

This article is a reminder of the key points valued by the delegates: Nine insights: Sales processes and selling skills for targeting and meetings. Numerous B2B (and B2C) sales processes were considered – from proprietary sales frameworks to firm-specific processes. Key Account Management (KAM) programme (kimtasso.com).

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The Wild West, Cher and Covid – Reflections from a Referrer Management workshop (June 2022)

Red Star Kim

Alongside generating new business directly from clients and developing existing client relationships, referrer management was seen as vital to generate revenue and profit – particularly for those reliant on commercial transactions in B2B and consumer clients in B2C. The constraints for those regulated by the FCA were acknowledged.

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Artificial intelligence in B2B Sales. New Challenges – New Opportunities.

QYMATIX

Otto and Zalando serve mainly the B2C market, yet one can also find examples in B2B. An AI system usually works with incomplete datasets and does not possess the experience and wisdom of a key account manager. Key account managers will quickly adopt any AI solution that saves them time and helps them to sell more.

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Help: How Do I Ask For Referrals From Existing Clients?

Account Manager Tips

. * Amplifinity, The State of Business Customer Referral Programs, 2016 B2C companies may have formal referral programs designed by the marketing team. But, for B2B companies, it falls to the sales team or the key account management team to ask. Sharing tools and referral rewards incentivize word-of-mouth referrals.

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#012 When you lose…don’t lose the learning, with Vince Tickel

KAMCast

He has extensive experience across several categories across B2C and B2B sectors, and today he is the CEO and majority stakeholder at Hunter Luxury, a UK-based award-winning luxury packaging provider, and is the Chairman of a premium printer and office solutions business called Four Digital Solutions.

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