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Sales and Emotional Intelligence: How to Hire Your Next Top Performer

Brooks Group

Sales and emotional intelligence go together like skiing and snow. Since the 1960s, emotional intelligence has been recognized as a critical component of both personal and professional success. But developing emotional intelligence in sales matters. What Is Emotional Intelligence?

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Differentiating Yourself: How to Use Emotional Intelligence in Sales

Brooks Group

You need to stand out to make buyers want to do business with you. Many sales leaders think the way to do this is to help their sales team sell better value or overcome objections. These are both good strategies, but the true differentiator is the sales professional and their emotional intelligence.

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Telephone call challenges: Emotions, data, selling and follow up

Red Star Kim

Finding a suitable location (quiet and without interruptions) to make calls when working in an office environment was sometimes a challenge. Some were fortunate to receive full details from the firm’s CRM supported by analytics showing digital activity and enquiry details. Qualification of calls and enquiries was also more difficult.

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Selling challenges in professional services: Sales processes and skills

Red Star Kim

What is surprising is that despite having demanding sales roles for new and existing clients, many professional services marketers have received little formal sales training. Selling challenges in professional services: Sales processes and skills. Their fee-earners are often in the same boat.

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Sales Leadership: Qualities Of A Sales Leader

Brooks Group

Sales Leadership: Qualities Of A Sales Leader To be an effective leader, you need to make appropriate strategic decisions that fit within your organization’s vision and goals. What Are The Qualities of Successful Sales Leaders? Sales leaders have to be able to make tough decisions quickly and effectively.

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Upskill to Upsell: Four Tips for Upselling

Brooks Group

Imagine for a moment one of your competitors making an attractive offer to your largest account. How can I make their day a little bit easier? Increase Your Emotional Intelligence (EQ). Additionally, there are a lot of intimidating aspects to sales that can trigger emotions (like negotiating).

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7 Sales Negotiation Tips

Brooks Group

Sales negotiation is a critical skill for any sales professional. Whether you’re negotiating with a potential customer or working out the details of a contract, being able to negotiate effectively can make the difference between success and failure. Why is Sales Negotiation Important? Negotiation is not easy.