Zendesk

APRIL 28, 2021

To offer superior support, customer service teams need their systems, tools, processes—and most of all—people to work in harmony. But in lieu of personalized service, self-service support is your stand-in, and it needs to be just as good as your agents. When customers prefer self customer service.

Customer Experience 98

Customer Experience Communication 98

PandaDoc

MAY 4, 2022

It’s a universal fact that businesses only function if they’re being paid for their goods and/or services. Key features: Everything is available at a glance — including how much time and money you’ve spent/sent, and your business information (products/services sold, customers, etc). 10 from TrustPilot. Zoho Books.

Facilitation 52

Facilitation Software Software Finance 52

Nutshell

MARCH 12, 2024

While web pages often detail information about different products and services with varied calls to action (CTAs), landing pages have a clear and singular purpose. The B2B Marketer’s Toolkit collects 120+ of the best lead generation tips ever published on the Nutshell blog. DOWNLOAD Want to generate more leads? (Of Of course you do.)

Value Proposition 71

Value Proposition Publishing Media Decision-making 71