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The Ultimate Guide to Building a Team for Black Business Owners

Hubspot Sales

Learn how they’ve grown or scaled their businesses, explored entrepreneurial ventures within their companies, or created side hustles, and how their stories can inspire and inform your own success. Small business owners are known for doing it all: marketing, finance, operations, sales, project management, admin, HR, and more.

Finance 126
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How Support Teams Can Improve Customer Retention

Help Scout

In this article, we discuss the role of support teams in retaining customers and show how to combine high-quality, empathetic customer service with a deliberate focus on business growth. Your finance team, who may be involved with larger account billing. Help customers onboard quickly. Your sales team.

Finance 115
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6 Questions To Ask Yourself When Deciding To Outsource

Aepiphanni

Analyzing the financial state your company is in, the type of resources you have available, how your corporate finances look, and the type of income on the way is important to determining if you can afford to outsource. Right now you or another person in your organization may be completing a certain task that is fueling the company to grow.

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29 Tools & Resources for Today's Entrepreneur

Hubspot Sales

Xero is for accountants, bookkeepers, and small business owners who need help managing finances. With products catered to small business owners, accounts, and bookkeepers, you can stay lightweight on features or get into the heavyweight financials with tax and reporting compliance. Small Business Administration.

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Dec 07 – Customer Success Jobs 

SmartKarrot

Role: Director, Customer Success Location: Austin, TX, United States (On-site) Organization: Atmosphere As a Director of Customer Success, you will deliver and manage world-class customer onboarding, account management, customer support, and contract negotiation processes that scale at every point in the customer lifecycle.

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May 24 – Customer Success Jobs

SmartKarrot

Defining and optimizing the client onboarding lifecycle based on client segmentation. Defining and optimizing the client onboarding lifecycle based on client segmentation. Helping drive new business growth through greater client advocacy and referrals.

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Oct 23 – Customer Success Jobs

SmartKarrot

Role: Director, Customer Success Location: Boston, MA, US Organization: Carbonite In this role, you will be responsible for driving strategy and success across the Americas Customer Success team. Drive new business growth through greater advocacy and reference-ability.