CMOE
AUGUST 26, 2020
While some businesses manage to transition from niche to mainstream by scaling with ease, others struggle to maintain their identity and high standards of customer service—and eventually, their profits. Lack of a business-growth strategy. When it comes to coping with rapid business growth, your people are your power.
Hubspot Sales
MAY 25, 2021
Learn how they’ve grown or scaled their businesses, explored entrepreneurial ventures within their companies, or created side hustles, and how their stories can inspire and inform your own success. Small business owners are known for doing it all: marketing, finance, operations, sales, project management, admin, HR, and more.
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Help Scout
MAY 12, 2021
In this article, we discuss the role of support teams in retaining customers and show how to combine high-quality, empathetic customer service with a deliberate focus on business growth. Your finance team, who may be involved with larger account billing. Help customers onboard quickly. Your sales team.
Aepiphanni
APRIL 29, 2021
Analyzing the financial state your company is in, the type of resources you have available, how your corporate finances look, and the type of income on the way is important to determining if you can afford to outsource. But another person might have an onboarding process or a different time it takes for them to produce similar results.
SmartKarrot
DECEMBER 7, 2022
Role: Director, Customer Success Location: Austin, TX, United States (On-site) Organization: Atmosphere As a Director of Customer Success, you will deliver and manage world-class customer onboarding, account management, customer support, and contract negotiation processes that scale at every point in the customer lifecycle.
SmartKarrot
OCTOBER 23, 2020
Drive new business growth through greater advocacy and reference-ability. Develop company-wide customer success motion onboarding processes, between Compliance, Marketing, Sales, Product, and Technology to identify opportunities and risks of onboarding and retention.
SmartKarrot
MAY 24, 2021
Defining and optimizing the client onboarding lifecycle based on client segmentation. Helping drive new business growth through greater client advocacy and referrals. Build and lead a team that is passionate about helping businesses be successful through the use of the platform.
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