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Top 35 customer service and support podcasts for 2024

Zendesk

In today’s fast-paced and competitive business environment, staying ahead in customer service means continually educating yourself and your team. Customer service podcasts provide an excellent avenue for gaining knowledge and insights without disrupting your busy schedule.

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How To Identify External Factors That May Affect Your Strategic Plan

ClearPoint Strategy

Did you ever think you had the perfect business plan and strategy, only to be blindsided by an increase in tariffs or a new environmental regulation? This article will help you discover how to think about and manage external factors that can cripple your strategic plan (or open up new opportunities). Learn how to do that here.

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14 Pro Tips for Running a Successful Business

Hubspot Sales

there are plenty of other reasons, like bad location, poor business plan, ineffective marketing, expanding too fast, and so on. If you go into business hoping for the best, you're most likely going to fail. You have to actively work to make a business successful. You need to research, study, and learn. Make a plan.

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Update on marketing and business development (M&BD) team structures

Red Star Kim

They learn about their markets and clients, help formulate strategy and develop plans. They may be project-based to support innovation projects. Or their focus may be on digital and predictive analytics. Innovation and new product and service development These were often areas beyond the scope of M&BD departments.

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13 best invoicing software to facilitate your payment process in 2022

PandaDoc

Simply put, invoices are not the favorite part of any business. And that is why invoicing software has proven to be one of the most useful innovations of the 21st century. But with all the options out there, how do you know which invoicing software is best suited to your business needs? Still, they must be generated.

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Agency mergers and acquisitions, with Mark Sainthill

Account Management Skills

I think I am going to learn a lot. Mark Sainthill 00:59 Yes, well, I didn’t originally think about going into M&A itself, I did a business degree, worked in the advertising media world, which I really enjoyed. It has been obviously huge for e-commerce brands to use that channel to drive sales.