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Understanding the power of a stakeholder matrix – A comprehensive guide

Arpedio

Understanding the power of a stakeholder matrix – A comprehensive guide Relationship Mapping Software ← Back to blog In the dynamic landscape of account management, understanding your clients’ needs, expectations, and concerns is paramount to building lasting and mutually beneficial relationships.

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Elevating Account Management Through Metrics and KPIs

Arpedio

Demonstrating Value to Clients: Clients, just like any stakeholder, appreciate transparency and evidence of value. Sharing these insights with clients not only builds trust but also reinforces the value proposition of your services. Retention Rate: Retaining clients is often more cost-effective than acquiring new ones.

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How to build a winning account management team

Arpedio

These teams not only safeguard and nurture vital client relationships but also drive revenue and stability. Performance feedback: Offer regular feedback and constructive criticism to help team members continuously improve. Review KPIs, conduct performance evaluations, and provide constructive feedback. Superior together.

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28th PM Forum Conference: Organisational culture, mentoring, digital distraction, ESG and client experience (2023)

Red Star Kim

Julie’s story – how she moved from a career as a construction lawyer to lead a variety of M&BD programmes – kept us all entranced. Thought leadership manual by Tim Prizeman (kimtasso.com) Walking in the client’s shoes Ben Sutton of Grant Thornton and Alain Thys took delegates on the client journey of the future.

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Account Management vs Customer Success Explained

Arpedio

Understanding the Basics of Account Management The complexities of client relationship management and the nuanced strategies that underpin successful account management are essential knowledge for any professional seeking to navigate the intersection of customer engagement and business growth strategy.

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How to Implement a Sales Enablement Strategy

Showpad

Showpad knows sales enablement and we know what it takes to construct a strategy. To avoid this, you must clearly and frequently communicate with sales teams and other stakeholders, like those in marketing or executive leadership. so they can create superior buying and client relationship experiences.

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Why Every Key Account Manager Needs a Crisis Playbook

SmartKarrot

Constructing a Resilient Crisis Playbook for Key Account Managers Here’s a detailed breakdown of the steps involved in constructing a comprehensive and resilient crisis playbook. Considerations might include communication guidelines, logistical interventions, stakeholder engagement, and resource mobilization.