SmartKarrot

APRIL 6, 2021

Role: Director of Customer Success Location: Boca Raton, FL, US Organization: GRUBBRR As a Director of Customer Success, you will collaborate with sales and operational leadership to ensure business objectives are aligned, effectively create a bridge between the departments to ensure accuracy and ensure metrics are being met.

Customer Success 10

Customer Success Digital Transformation Onboarding Account Development 10

SmartKarrot

APRIL 29, 2021

Role: Director of Customer Success (Nonprofit) Location: San Francisco Bay Area, US Organization: Windfall As a Director of Customer Success, you will train, develop, and mentor a team of Customer Success Managers. Building great relationships both on an executive, as well as on an individual level.

Customer Success 10

Customer Success Value Proposition Stakeholders Finance 10

SmartKarrot

JUNE 23, 2020

Role: Customer Success Manager, Enterprise Location: Cleveland, Ohio, US Organization: Brightedge The mission of a Customer Success Manager is to work with the clients to drive business goals and objectives in their organic search (SEO) initiatives. You will be the point of contact for the key customer issues.

Customer Success 10

Customer Success Finance Client Relationships Stakeholders 10

SmartKarrot

JUNE 29, 2020

Role: Customer Success Specialist Location: Newyork, US Organization: CyberCube As a Customer Success Specialist, You should be passionate about delivering exceptional value to clients. Make customers successful by demonstrating the value of our analytics to support their evolving critical business needs.

Customer Success 10

Customer Success Procurement Onboarding Finance 10

SmartKarrot

APRIL 9, 2020

Role: Customer Success Manager Location: Indianapolis, Indiana. is growing rapidly and expanding its Customer Success teams in Indianapolis, IN. As a Customer Success Manager at Ovation, your work is paramount to their success. Organization: Ovation.io Ovation.io Apply here: [link].

Customer Success 10

Customer Success Finance Client Relationships Software 10

SmartKarrot

FEBRUARY 10, 2021

With customer success being a new function and companies not prepared for it, outsourcing it might seem like a wise decision. Product companies often lack expertise in leading the ancillary units like customer support, finance and back-office. Should you outsource your customer success?

Customer Success 10

Customer Success Acquisition Decision-making Finance 10

SmartKarrot

NOVEMBER 3, 2020

For the businesses to run smoothly between the customers and the company, you need a certain person who fills in, as a bridge. That bridge in the customer success space is the relationship manager. As a relationship manager, acquiring only soft skills would not suffice. How to become a Relationship Manager?

Management 10

Management Client Relationships Customer Success Communication 10

SmartKarrot

OCTOBER 19, 2022

The role can include any number of tasks, including managing client relationships, developing marketing strategies, coordinating events and trade shows, and more. The highest-paying industries are IT, technology, finance, and banking. appeared first on SmartKarrot l Comprehensive Customer Success.

Account Management 10

Account Management Management Telecommunications Healthcare 10

SmartKarrot

OCTOBER 9, 2023

Client Relationships: At the core of account management lies the bond between the manager and the client. Nurturing this relationship is pivotal for sustained business success. According to CSO Insights, the strength of this relationship directly influences revenue growth and client retention.

Account Management 10

Account Management Management Stakeholders e-Learning 10

SmartKarrot

DECEMBER 8, 2022

If you are using an in-house team; you may have a dedicated resource or two who handles client relationships and project management. And if you are managing clients yourself, it is important to know your role and how to manage client expectations. The post Who Is a Client Partner? What Is a Client Partner’s Role?

Customer Success 10

Customer Success Communication Account Management Management 10