Strategic Account Management Association

SEPTEMBER 13, 2021

By Dave Duke, Co-Founder and CCO, MetaCX, and Joel Schaafsma, Research General Manager, SAMA. The phrase tells us to have a positive mindset and look for the good when faced with a dire, and potentially devastating, turn of events. A process for internal and external value co-creation. Turning lemons into lemonade.

Co-Creation 520

Co-Creation Suppliers Management Supply Chain 520

Mike Kunkle

OCTOBER 2, 2022

We’re trying to persuade, influence, and negotiate to get what we want and get others to do what we want. It’s value creation (solution matching, co-creation, or solution design to achieve outcomes). And, when they are buying, you might negotiate to ensure the transaction is mutually beneficial and win-win. (Or,

Co-Creation 248

Co-Creation Negotiation Sales B2B 248

Mike Kunkle

MAY 11, 2022

Domain expertise: understanding the industry challenges, opportunities, technologies, regulations and legislation, business practices, current events and news, and the general state of the profession. Value Creation. Negotiating is included here. Industry Acumen. Operational Acumen. SFE FUNDAMENTALS. DESCRIPTION. Buyer Centric.

Co-Creation 130

Co-Creation Sales Sales Training Decision-making 130

Deep Insight

JULY 3, 2020

Less effort is required to extend existing contracts or negotiate new ones. Don’t be afraid to ask Ambassadors to talk at your next industry event or to be a guest speaker at your next conference. Start innovating and co-creating. – Ambassadors are generally willing to pay a premium for such uniqueness.

Co-Creation 52

Co-Creation B2B Innovation Account Management 52

Zendesk

OCTOBER 19, 2021

Agents: Individuals who oversee the negotiations between buyers and sellers in exchange for a percentage. Consultants: Consultants manage the creation and productivity of different sales channels and are paid by the parent company. Co-invest in sales reps with your partner. Example: Car dealer. Example: Real estate brokers.

Food and Beverage 98

Food and Beverage Sales Retail Onboarding 98

MDI Training

NOVEMBER 14, 2023

In complex interpersonal situations, such as negotiations or conflict resolution, human understanding of communication is invaluable. They can react flexibly to unforeseen events and develop alternative solutions. AI does not yet have a (co-)decision-making role. I show the answer in the meeting and we discuss it.

Leadership 52

Leadership Artificial Intelligence Digital Transformation Co-Creation 52

SmartKarrot

FEBRUARY 23, 2022

Direct the creation and implementation of customer-specific success plans across the entire customer base. Manage customer events and execute plans for the region you manage: Customer Advisory Board and Customer Summits, virtual and in-person. Negotiate offers between candidates and clients to minimize dropouts.

Customer Success 19

Customer Success Co-Creation Onboarding Profitability 19