article thumbnail

Learn from the best: The 2020 SAMA Excellence Awards winners

Strategic Account Management Association

But what these companies share in common is C-level commitment to the strategic accounts approach paired with incredible vision and execution from top to bottom. The 2020 award winners pushed into new market segments, put themselves on their customers’ C-level agenda, and broke into geographies in which they’d never done business.

article thumbnail

How Aramex’s Young SAM Program Provides Strategic Value and Impact

Strategic Account Management Association

Director Global Account Management, Aramex. Aramex is a leading global provider of comprehensive logistics and transportation solutions, headquartered in Dubai and listed on the Dubai Financial Market. Responding to Market Shifts. Its mission is to handle defined strategic key accounts.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Want to Accelerate Your SAM Journey? Create a Center of Excellence

Strategic Account Management Association

A Center of Excellence (COE) Executive “buy-in and be in” Account-based marketing. By COE, we mean a centralized group of SAM experts and people who “get it” and who should be leveraged as the catalyst for instilling the mindset, processes and skill sets for distinctive go-to-market and customer-centric engagement models.

article thumbnail

Account Based Marketing interview by Pfizer COE

Cosawi

Account Based Marketing interview by Pfizer COE. In conversation with Dominique Côté from Cosawi Consulting– shining a light on the essential role of marketing in KAM. We talk to Dominque Côté about the central role of marketing in Key Account Management (KAM). CO-ORCHESTRATION AND CO-CREATION .

article thumbnail

The Marketing and Sales roles in this tight collaboration

Cosawi

Customer buying journey: The Marketing and Sales roles in this tight collaboration. In both Sales and Marketing, we work so hard on customer centricity, customer focus and customer knowledge. This can result in loyalty and market share gains at the earliest stage of the customer journey. Get closer than ever to your customers.

article thumbnail

Why Start a (True) Key Account Management Initiative?

KAM With Passion

The concept of Key Account Management (KAM) appeared in the 70s, within industrial companies who wanted to build a closer and more stable relationship with their largest customers. In the 80s and 90s, it was picked up by other industries and sectors while evolving with the global economy and the dynamic of all markets.

article thumbnail

Transformation through Agile Leadership

Cosawi

The executive sponsor can help expand these relationships, so a certain assignment length and continuity in the sponsorship commitment from the executive sponsor helps in the mid-to-long-term growth and penetration of the account, especially when co-creation is one of the relationship objectives. Dominique Co?te?