Communication Emotional Intelligence Meetings Sales Training 
Brooks Group
FEBRUARY 16, 2024
Many sales leaders think the way to do this is to help their sales team sell better value or overcome objections. These are both good strategies, but the true differentiator is the sales professional and their emotional intelligence. We arranged to meet at the store. I work at [new store].” I didn’t care.
Red Star Kim
NOVEMBER 1, 2023
What is surprising is that despite having demanding sales roles for new and existing clients, many professional services marketers have received little formal sales training. Selling challenges in professional services: Sales processes and skills. This has changed the sales process fundamentally in many environments.
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Red Star Kim
OCTOBER 19, 2023
14% Responding better to telephone enquiries (and conversion) 43% Improving client service on the telephone 14% Building relationships on the telephone 29% Using the telephone to reach people proactively (initiate sales conversations) How would you assess your emotional intelligence?
Red Star Kim
SEPTEMBER 22, 2022
All communications were disrupted during lockdown – the telephone once again became a valuable means of communications in the absence of face-to-face meetings. For less experienced people, the telephone is a medium where – as it is a truly interactive mode of communication – there was little control and more uncertainty.
Red Star Kim
OCTOBER 16, 2023
Another area for discussion was sales training and sales process management. We considered a few sales processes and RAIN (from Insight Selling – which is similar to Challenger selling) was appreciated. Developing self-awareness of your strengths and weaknesses and personal style drives the appetite for further training.
Red Star Kim
OCTOBER 13, 2023
(Video) (kimtasso.com) Essential soft skills for lawyers (kimtasso.com) Insights included: Process Clarity of learning aims Processes to capture new learning and training needs Methods to measure satisfaction, effectiveness and impact Technology harnessed with online learning platforms that provide both suggestions and standard content Allow people (..)
Brooks Group
JUNE 27, 2022
In addition, being transparent and keeping communication open, both during and after the negotiation process, can help build trust between parties. By understanding the customer’s needs and wants, you can tailor your sales pitch to better meet their needs, increasing your chances of making a sale.
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