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Thinking about starting your own business? Here’s what to know

ACT

Creating a comprehensive business plan requires a lot of hard work , but comes in handy at various stages, such as when approaching investors for funding or searching for ideas to scale operations. Determine whether you can build a profitable business model with this idea. Start by identifying a niche and defining your business idea.

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What is customer satisfaction score? (+ how to measure CSAT)

Zendesk

If companies want to increase profitability and brand loyalty, they need to use customer feedback (like CSAT scores) to their advantage. Teams can also focus the question on certain tasks, such as communicating with support agents, purchasing or returning products, or leaving reviews. Communication and responsiveness.

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30 Books Every Entrepreneur Should Have on Their Shelf

Hubspot Sales

In this book, Hamilton shares her journey from sleeping on the floor of the San Francisco airport to becoming a successful investor, backing businesses founded by underrepresented entrepreneurs. Delivering Happiness: A Path to Profits, Passion, and Purpose " by Tony Hsieh. His big takeaway?

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How to raise your account management game (part one), with Jenny Plant

Account Management Skills

Because often when they post their profit and loss accounts, there will be some narrative that’s attached to that, that you can have a look at. If you are working with a client that’s a publicly traded company, then you can also download the transcripts from the investors’ meetings that happen on a quarterly basis.

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Accounting 101: The Ultimate Guide to Accounting Basics

Hubspot Sales

COGS or COS is the first expense you’ll see on your profit and loss (P&L) statement and is a critical component when calculating your business’s gross margin. Reducing your COGS can help you increase profit without increasing sales. Depreciation. Depreciation refers to the decrease in your assets’ values over time. Liabilities.

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Best CRM For Financial Services – Finance CRM

Apptivo

Financial services, in general, refers to financial management which in broader terms refers to banking, investment, and insurance. Further, the Reports facility generates reports depending on the needs of your business with exact values that you can show to your investors or shareholders. Boost Sales.