Strategic Account Management Association

FEBRUARY 3, 2022

By Richard Scheig, Chief Revenue Officer, Upland Software. The view from where I sit as Upland Software’s Chief Revenue Officer is a profoundly interesting one. How we’re able to step up and continue to serve these customers depends on our ability to collaborate internally and prioritize our finite resources to deliver maximal value.

Account Planning 400

Account Planning Supply Chain Prioritization Digital Transformation 400

Hubspot Sales

NOVEMBER 22, 2023

Imagine if every business had this level of customer knowledge and personalization. Wouldn’t you want to make your customers feel valued? That's where Customer Relationship Management (CRM) software comes in. This personalized touch makes you feel valued and leaves a lasting impression. CRM Tips and Tricks 1.

CRM 91

CRM Artificial Intelligence Customer Success Decision-making 91

Zendesk

NOVEMBER 28, 2023

What is SaaS customer support? SaaS (software as a service) customer support refers to the systems and practices technology companies use to best serve their customers. Nowadays, every business needs to provide an outstanding customer experience (CX) , but the level and expertise of support varies by industry.

e-Learning 52

e-Learning Software Software Brainstorming 52

Tidio

FEBRUARY 26, 2021

In this guide: What customer retention is and why it matters for your business. 8 customer retention strategies to build authentic relationships. The best customer retention software on the market. Customer segmentation reduces product returns. More details: Customer Segmentation. ReviewTrackers.

eCommerce 52

eCommerce Acquisition Communication Retail 52

SmartKarrot

MARCH 22, 2021

Customer portfolio management is done through tools like ERP, CRM, or customer success software that collects and stores all the customer data at one central location. Once you get all the details of the customer through their portfolio, you can use it for different purposes which are: Effective engagement.

Customer Success 10

Customer Success Management Profitability Prioritization 10

Insightly

JANUARY 19, 2022

It helps companies build relationships with their target audience to improve the customer experience, increase sales and improve profit margins. . CRM integration allows customer information to flow freely between all the applications you use to run your business. A complete view of your customers for all users.

CRM 104

CRM Prioritization Decision-making Onboarding 104

Insightly

JULY 20, 2022

Customer relationship management ( CRM ) is a software system that allows businesses to capture and store business and customer data in a single database. Then, came the late 1980s and early 1990s, when the first CRM software systems began to emerge. Life is nice in the cloud. The emergence of the modern CRM system.

CRM 52

CRM Prioritization Decision-making Software 52