SmartKarrot
MARCH 25, 2021
Role: Vice President, Customer Success- Telecommunications Location: New York, NY, US Organization: Rokt As a Vice President of Customer Success, you will be responsible for revenue growth and retention rates of the Telecommunications partners and advertisers. Manage the team of Customer Success Reps.
SBI Growth
AUGUST 1, 2018
While Customer success is a relatively new undertaking, we are fortunate to have many great content writers. Gainsight, TSIA, and Sixteenventures all provide high quality, actionable content. With that said, most of what is available is focused on a subscription.
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Jermaine Edwards
APRIL 16, 2020
Below are examples of challenges we’ve been working with our customers on. Getting our customers onboard quickly with new thinking and not getting stuck in a place of fear. Poor internal and global customer collaboration. Loss of customer revenue and profitability. Rising costs and a heavily regulated market.
Account Management Skills
FEBRUARY 16, 2021
James’s sector speciality is telecommunications and I invited him to share his experience to see similarities and differences between the account management role in the creative industry and software industry. When we started we call it expand before you land because of the complexities in onboarding new clients.
SmartKarrot
FEBRUARY 3, 2022
Neoway caters to a wide range of industries, including consumer products, oil and gas, transportation, construction, health and pharmaceuticals, telecommunications, banking, and technology, to name a few. Businesses can use Unico’s facial recognition service to improve onboarding and security. Founded in: 2002. Founded in: 2007.
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