article thumbnail

How to Customer Success during Disruption Part I

Desired Path

Companies continually look for ways to improve how they drive customer success. The pandemic has disrupted business like never before and companies are paying extra attention to customers, especially as new business pipelines have significantly diminished. People have many questions about how to handle this.

article thumbnail

How to Customer Success during Disruption Part I

Desired Path

Companies continually look for ways to improve how they drive customer success. The pandemic has disrupted business like never before and companies are paying extra attention to customers, especially as new business pipelines have significantly diminished. People have many questions about how to handle this.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

How to Customer Success during Disruption Part I

Desired Path

Companies continually look for ways to improve how they drive customer success. The pandemic has disrupted business like never before and companies are paying extra attention to customers, especially as new business pipelines have significantly diminished. People have many questions about how to handle this.

article thumbnail

Mar 25 – Customer Success Jobs

SmartKarrot

Role: Vice President, Customer Success- Telecommunications Location: New York, NY, US Organization: Rokt As a Vice President of Customer Success, you will be responsible for revenue growth and retention rates of the Telecommunications partners and advertisers. Manage the team of Customer Success Reps.

article thumbnail

Will a “Traditional” Customer Success Approach Work For You?

SBI Growth

While Customer success is a relatively new undertaking, we are fortunate to have many great content writers. Gainsight, TSIA, and Sixteenventures all provide high quality, actionable content. With that said, most of what is available is focused on a subscription.

article thumbnail

How Ameelio serves a chronically under-served population using Zendesk

Zendesk

“Our vision is to disrupt the prison telecommunications industry, outcompeting incumbents by providing services that prioritize users over profits,” said Orchingwa. billion prison telecommunications industry is one of the most under-reported bad actors in the criminal justice space. He says the $1.3

article thumbnail

Are You Ready To Take Advantage Of Hyper Adaptation?

Jermaine Edwards

By divesting and selling those other operations, Nokia became what it is today – a company focused on telecommunications technology and vastly successful. What advantage are you currently creating for your company and your customers? How do you and your organisation respond to the speed of change?