SBI Growth

MAY 24, 2013

When new hire sales reps are not productive, take a look at onboarding. This post explores the impact of customer focus in onboarding. And it includes a Customer-Focused Onboarding Scorecard to assess your own program. Most onboarding is anything but customer-focused. Sales Onboarding vs. Sales Training.

Onboarding 129

Onboarding Telecommunications Decision-making Value Proposition 129

ACT

SEPTEMBER 12, 2023

The Cellular Telecommunications and Internet Associations (CTIA) guidelines require businesses of all sizes to obtain consumer consent before sending commercial SMS messages. It comes in handy at every step of the sales funnel, whether you want to close a sale or onboard new customers, ultimately improving customer experience.

Marketing 52

Marketing Small Business Internet Telecommunications 52

Jermaine Edwards

APRIL 16, 2020

Getting our customers onboard quickly with new thinking and not getting stuck in a place of fear. By divesting and selling those other operations, Nokia became what it is today – a company focused on telecommunications technology and vastly successful. Below are examples of challenges we’ve been working with our customers on.

Computers and Electronics 130

Computers and Electronics Supply Chain Telecommunications Financial Services 130

Zendesk

MAY 17, 2022

You can send CSAT surveys to your customers at any point during their journey, but the three most common touchpoints are: after a support interaction, after a purchase, and after onboarding. Gauging CSAT after onboarding can indicate which educational components are most helpful for your customers and which are ineffective.

Computers and Electronics 98

Computers and Electronics Insurance Retail e-Learning 98

SmartKarrot

MARCH 25, 2021

Role: Vice President, Customer Success- Telecommunications Location: New York, NY, US Organization: Rokt As a Vice President of Customer Success, you will be responsible for revenue growth and retention rates of the Telecommunications partners and advertisers. Monthly and quarterly revenue forecasting and account plans.

Customer Success 10

Customer Success Telecommunications Value Proposition Stakeholders 10

Apptivo

OCTOBER 4, 2023

Field service scheduling involves coordinating on-site service activities, scheduling appointments , and work orders in industries such as telecommunications, utilities, HVAC, and healthcare. What is Field Service Scheduling actually?

Software 52

Software Software CRM Telecommunications 52

SBI Growth

AUGUST 1, 2018

While Customer success is a relatively new undertaking, we are fortunate to have many great content writers. Gainsight, TSIA, and Sixteenventures all provide high quality, actionable content. With that said, most of what is available is focused on a subscription.

Customer Success 54

Customer Success Telecommunications Customer Value Onboarding 54