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System review: CogniClick for instant, personalised research reports using AI

Red Star Kim

It has the potential to transform client communications, fast-track the generation of research and thought leadership and fuel content management campaigns. But I had previously read her excellent sales book “Sales Mind: 48 tools to help you sell” a while ago (I aim to publish a summary review shortly).

Banking 130
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Report: IT leaders tackle new challenges with security, AI & CX

Zendesk

IT leaders have been responsible for keeping systems up to date and managing security issues. We published our research in a report detailing the three top areas IT leaders are prioritizing along with strategic recommendations on how to realize these changes in order to stay ahead.

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The Power of Ethos, Logos, and Pathos in Writing Promotional Copy

Strategic Communications

Example: “Our revolutionary software, endorsed by top cybersecurity analysts, provides the ultimate protection against online threats.” About Us Strategic Communications, LLC, works with B2B clients to help them achieve their goals through effective content marketing and management with both internal and external audiences.

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The ultimate guide to solution selling

PandaDoc

Our cybersecurity services will protect your customers’ personal data, which means protecting you from lawsuits and fines. First, they prefer the leads and prospects that are undergoing some sort of change: a buyout, a restructuring, or a change in management. Originally published June 4, 2019, updated November 25, 2022.

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Ethics of AI in CX

Zendesk

Research any AI technology before you use it to ensure it provides sufficient cybersecurity measures (depending on where you operate). The company also published its product safety standards , which include principles like minimizing harm and building trust.

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What is AI transparency? A comprehensive guide

Zendesk

These challenges, however, can be managed and minimized effectively. According to our CX Trends Report, 83 percent of CX leaders say data protection and cybersecurity are top priorities in their customer service strategies. Keeping data secure Ensuring customer data privacy while maintaining transparency can be a balancing act.

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Customer data privacy: A CX guide for 2024

Zendesk

So when it comes to managing customer data , prioritizing customer data privacy is mandatory. Plus, proper data management can turn that cardboard box into a steel bank vault, helping ward off anyone looking to exploit your data. This also applies to your organization’s cybersecurity. Source: Zendesk CX Trends Report 2024.