Decision-making Emotional Intelligence Meetings Negotiation 
Brooks Group
JUNE 27, 2022
Sales negotiation is a critical skill for any sales professional. Whether you’re negotiating with a potential customer or working out the details of a contract, being able to negotiate effectively can make the difference between success and failure. Negotiation is not easy. What is Sales Negotiation?
Red Star Kim
FEBRUARY 21, 2024
We ask questions to avoid making wrong assumptions or adopting the wrong focus. will make people pause to consider how their feelings compare with those they had the previous day. See the section below on negotiation. Questions are important when we meet someone new. For example, when we first meet at a networking event.
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Red Star Kim
NOVEMBER 1, 2023
Nervousness – Shyness, modesty, lack of confidence and fear of failure can make fee-earners reluctant to organise meetings to take the next steps in building a potential client relationship. There is rarely a deep understanding of how disparate and disconnected decision-making units are across such large organisations.
Account Manager Tips
OCTOBER 21, 2021
Make sure you have a system in place so your client gets a follow up call from you as soon as possible. Always have a meeting with your client scheduled for sometime in the future. Even if they ghost you between meetings, you have those placeholders to catch up. That will only make their already busy life, busier.
Zendesk
NOVEMBER 2, 2022
Looks like it’s time to begin negotiations. Companies with no formal negotiation process in place show a 63.3 In this guide, we’ll cover what a sales negotiation is, why it’s crucial to have a clear negotiation strategy and tactics, and which skills your team should start honing now. What is a sales negotiation?
Red Star Kim
NOVEMBER 8, 2022
An article in October 2022 in Training Magazine argued that the four most important soft skills to prioritise for remote work – to bridge the distance gap – were emotional intelligence (I devoted an entire chapter to this topic in my book), next-level communication (ie over-communication), active listening and conflict resolution.
Red Star Kim
MARCH 1, 2024
An introduction to emotional intelligence (EQ) and empathy (Video) (kimtasso.com). Building empathy with fee-earners helps us to understand what they expect and any assumptions they may be making about the likely results. And we can ask questions Why are questions so important? Questioning skills) (kimtasso.com).
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