Strategic Account Management Association

JUNE 1, 2021

This same belief rang true in the world of sales training. In the past, sales has done a disservice by being in the business of creating human doings not human beings. You do not treat others in shameful and blaming ways when they make mistakes. It is a chain reaction.”. Forgiveness leads to innovation.

Supply Chain 591

Supply Chain Leadership Decision-making Innovation 591

Red Star Kim

OCTOBER 13, 2023

A New Approach to Writing Job Descriptions (hbr.org)) Then it was over to the delegates – split into two teams to consider what current and future competencies they felt were important.

Supply Chain 162

Supply Chain Emotional Intelligence Construction Innovation 162

Brooks Group

APRIL 25, 2024

Benefits of Long-Lasting Customer Relationships In today’s highly competitive business environment, the success of a company often hinges on how well its customer-facing teams—sales and customer service—cooperate. Alignment (or lack) between customer success and sales alignment can make or break the customer experience.

Customer Success 52

Customer Success Supply Chain Sales Sales Training 52

Brooks Group

MARCH 28, 2024

As buying processes grow more complex, it’s becoming increasingly important for sales professionals to gain access to senior executives and C-level decision makers. Today’s major purchasing decisions often involve cross-functional buying committees that include executives from the C-suite. Your prospect lacks budget authority.

Decision-making 71

Decision-making Logistics Supply Chain Suppliers 71

Brooks Group

JANUARY 24, 2024

Supply chain bottlenecks, shortages, and inflation are easing and interest rates, although still high, will drop. This is good news for B2B sales teams that have faced economic headwinds, shrinking customer budgets, and delayed or canceled purchasing decisions.

Supply Chain 97

Supply Chain Negotiation Sales CRM 97

Brooks Group

MAY 17, 2023

But knowing these things does not make someone skilled at discovery. At The Brooks Group, we asked over 100 salespeople to take our IMPACT Selling Skills Index ® (SSI) assessment before and after going through our flagship IMPACT Selling ® Sales Training, which focuses heavily on Probing and questioning techniques.

Supply Chain 76

Supply Chain Sales Training Decision-making Sales 76

PandaDoc

APRIL 3, 2023

The sales and operations planning process should guide your inventory-related decisions, and it should help you develop better relationships with your customers, but “should” can only take you so far on its own. If you’re wondering “what does S&OP stand for”, the quick answer is “sales and operations planning”.

Supply Chain 52

Supply Chain Sales Decision-making Procurement 52