article thumbnail

Crack the Consulting Code: Top 10 Digital Transformation Frameworks

Flevy

Based on sales and downloads of the FlevyPro frameworks , here is what we found to be the top 10 Digital Transformation frameworks used by management consultants. It emphasizes the importance of a comprehensive approach to Value Creation , beyond just customer-facing operations, to encompass the entire Digital Value Chain.

article thumbnail

Remote Selling: the new essential distance selling method

Mercuri International

The world has changed, and digital transformation has given rise to new ways of selling, including remote selling. The third edition of the “State of Sales” report prepared by Salesforce 1 in 2018 outlined how, before the Covid-19 emergency, a salesperson spent 32% of their time virtually meeting potential customers.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Science-based targets are the key to sustainable business

Zendesk

But thousands of corporations and small-to-medium businesses are stepping up and volunteering to reduce their emissions to meet science-based targets set by climate experts. Engaging suppliers to reduce upstream emissions. Many political leaders either won’t or can’t shift public policy sufficiently to protect the planet.

article thumbnail

What type of B2B sales will still exist in 50 years?

QYMATIX

Key Account Managers can now call clients in seconds – even to meet them virtually thanks to video and webinars. Meetings face to face are becoming a rare commodity. Today, nobody signs a contract without proper research about a potential supplier. Everyone can see and review another company.

article thumbnail

What type of B2B sales will still exist in 50 years?

QYMATIX

Key Account Managers can now call clients in seconds – even to meet them virtually thanks to video and webinars. Meetings face to face are becoming a rare commodity. Today, nobody signs a contract without proper research about a potential supplier. Everyone can see and review another company.

article thumbnail

3 Ways to “WOW” Your Customers and Exceed Expectations

SuperOffice

digital customer engagement solutions. Statistics show that those companies that have embraced digital transformation are 26% more profitable than their competitors, while 82% of top-performing companies say they pay close attention to enhancing customer experience with digital technology.

CRM 129
article thumbnail

The Importance of Customer Service in the Travel Industries post-COVID-19

Freshworks

Is your business ready to meet customers’ expectations and deliver high-level CX (Customer Experience) in the post-COVID world? It also ensured the team was responsive to clients 24/7 as they grappled with urgent situations such as repatriation, supplier cancellations, and relocating key workers within the UK.