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Resource-Based View (RBV) and VRIN Framework

Flevy

Research by various academicians and researchers has suggested other models of gaining profitability and sustainable competitive advantage. Prioritized resource allocation by focusing on internal assets, capabilities, and competencies. For instance, a prime location for a retail store can be a rare resource.

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How 2 Brands Successfully Shook Up Their Sales Strategy

Hubspot Sales

By Q3, its year over year growth had effectively stalled, and its profits had dropped a whopping 24%. Up to that point, the company had invested mostly in its brick and mortar retail outlets, but that model had clearly run its course. The company also significantly stripped back its retail efforts. The investment paid off.

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AI Has Taken the Boardroom by Storm. Here’s What You Must Know.

Planview

Those who fail to implement digital operating models will face huge competitive challenges. Amazon in retail, Uber in transportation, and ANT Financial in banking are examples of companies that have leveraged the digital operating model to grow exponentially. No “transformation” was required. Today, ANT is a $1.3T

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How to prioritize your CX budget

Zendesk

Retail & Ecommerce. Retail and ecommerce were early adopters of new technology in the face of the pandemic, with brands in China pivoting online in the earliest phases of the lockdown. This set a huge precedent for retailers globally, many asking themselves for the first time how to make the most of their digital presence.